Front Desk Concierge

Emprime Solutions; Miami (FL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Flexible schedule

Advancement opportunities

Training & development

Job summary

Emprime Solutions LLC is hiring front desk concierges for their luxury residential properties in Miami and Fort Lauderdale. The role involves greeting guests, answering inquiries, managing check-ins/outs, and maintaining front desk organization.

Candidates should be well-groomed, punctual, and possess strong communication skills. Both part-time (30-40 hours/week) and full-time positions are available, with shifts in morning, evening, and overnight.

Qualifications

• Experience in customer service or hospitality settings.
• Strong communication and interpersonal skills.
• Ability to work flexible hours and adapt to shifts.

Responsibilities

• Greet guests and visitors in a friendly, professional manner.
• Provide information about the facility and services.
• Answer phone calls and respond to inquiries.
• Assist with guest check-ins and check-outs.
• Maintain security of the premises by monitoring access points.
• Perform administrative tasks including reservations and scheduling.
• Ensure cleanliness and organization of the front desk area.
• Assist with delivery of food and packages.
• Communicate with management effectively.
• Handle guest requests, complaints, or concerns promptly.

Skills

Customer service

Communication

Interpersonal skills

Flexibility

Detail-oriented

Multitasking

Professional appearance

Problem-solving

Job description

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development

Emprime Solutions LLC - Front Desk Concierge

• Location: Miami & Fort Lauderdale, Florida
• Part-time, and full-time available (30-40 hours per week)
• Multiple candidates needed

Shifts Available: Morning, Evening and Overnight

About us:

Emprime Solutions LLC is a provider of concierge services, specializing in luxury residential apartments across Florida, New Jersey, and Pennsylvania. We pride ourselves on delivering exceptional service and creating memorable experiences for our clients and residents. As we continue to expand, we remain committed to upholding our stellar reputation for professionalism and quality. Our dedicated employees are the cornerstone of our success, and we deeply value their hard work and commitment, as they are the face of our company.

We are seeking multiple enthusiastic and responsible front desk concierges to join our team! As a concierge, you will be the first point of contact for our guests, providing exceptional customer service while maintaining a professional and welcoming environment. We are seeking individuals who are well groomed, punctual, possess a positive attitude, and excel in communication, ensuring a welcoming experience for all. Experience is preffered.

Key Responsibilities:

• Greet guests and visitors in a friendly, professional manner.
• Provide information about the facility and services.
• Answer phone calls and respond to inquiries.
• Assist with guest check-ins and check-outs.
• Maintain the security of the premises by monitoring access points.
• Perform administrative tasks as needed, including managing reservations and scheduling appointments.
• Ensure cleanliness and organization of the front desk area.
• Assist with food and packages delivery.
• Communicate with management effectively.
• Handle guest requests, complaints, or concerns promptly and effectively.

Qualifications:

• Prior experience in customer service, hospitality, or a front desk role is preferred.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours.
• Must be detail-oriented, organized, and able to multitask.
• Friendly, approachable, and professional demeanor.
• Strong problem-solving abilities and abilities to stay calm under pressure.
• Clean and well-polished appearance, with a professional business attire standard. This includes a black blazer, black shirt and tie along with black slacks and black dress shoes.

Schedule:

• We are looking for candidates who can work 30-40 hours per week. Shifts available in the morning, evening and overnight.

Location:

• Positions available in Miami and Fort Lauderdale.