Front Desk Concierge

Emprime Solutions; Fort Lauderdale (FL); On-site; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Training & development

Job summary

A concierge service provider in Fort Lauderdale is seeking enthusiastic Front Desk Concierges for full-time and part-time positions. Responsibilities include greeting guests, providing information, and assisting with check-ins. Candidates should have prior experience in customer service, excellent communication skills, and a professional demeanor. The role offers flexible shifts and competitive salary, ideal for those who thrive in a fast-paced environment.

Qualifications

• Prior experience in customer service or hospitality is required.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours.

Responsibilities

• Greet guests and visitors in a friendly, professional manner.
• Provide information about the facility and services.
• Assist with guest check-ins and check-outs.

Skills

Customer service skills

Communication skills

Problem-solving abilities

Detail-oriented

Multitasking

Job description

Benefits

• Competitive salary
• Flexible schedule
• Training & development

Emprime Solutions LLC - Front Desk Concierge

• Fort Lauderdale
• (1) Full-time/ (3) Part-Time (30-40 hours per week)
• Morning, Evening, Overnight shift

About us

Emprime Solutions LLC is a provider of concierge services, specializing in luxury residential apartments across New Jersey and Pennsylvania. We pride ourselves on delivering exceptional service and creating memorable experiences for our residents. As we continue to expand, we remain committed to upholding our stellar reputation for professionalism and quality. Our dedicated employees are the cornerstone of our success, and we deeply value their hard work and commitment, as they are the face of our company.

We are seeking multiple enthusiastic and flexible Front Desk Concierges to join our team! As a concierge, you will be the first point of contact for our guests, providing exceptional customer service while maintaining a welcoming environment. We are seeking individuals who are punctual, possess a positive attitude, and excel in communication, ensuring a welcoming and professional experience for all.

Key Responsibilities

• Greet guests and visitors in a friendly, professional manner.
• Provide information about the facility and services.
• Answer phone calls and respond to inquiries.
• Assist with guest check-ins and check-outs.
• Maintain the security of the premises by monitoring access points.
• Perform administrative tasks as needed, including managing reservations and scheduling appointments.
• Ensure cleanliness and organization of the front desk area.
• Handle guest requests, complaints, or concerns promptly and effectively.

Qualifications

• Prior experience in customer service, hospitality, or a front desk role is required.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours.
• Must be detail-oriented, organized, and able to multitask.
• Friendly, approachable, and professional demeanor.
• Strong problem-solving abilities and ability to stay calm under pressure.
• Clean and well-polished appearance, with a professional business attire standard. This includes a blazer, shirt and tie along with slacks and dress shoes.

Schedule

• We are looking for candidates who can work 30-40 hours per week. Shifts available in the morning, evening, and overnight.

Location

• Fort Lauderdale

If you\'re a motivated individual who thrives in a fast-paced environment and enjoys interacting with people, we\'d love to hear from you!

To Apply: Please submit your resume and availability. We are looking to hire immediately.