Front Desk Concierge

Atlanta Athletic Club; Johns Creek (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading private club in Johns Creek is seeking a Front Desk Concierge to provide exceptional customer service to members and guests. The role involves managing front desk tasks, assisting with inquiries, and ensuring a welcoming environment. Ideal candidates will possess excellent communication skills and a friendly demeanor. This part-time position offers a chance to work in a dynamic team and enjoy various benefits.

Benefits

Paid Time Off (PTO)

Holiday rate of 1.5 times normal pay

401k enrollment after 60 days

401k employer contributions after one year

Team member appreciation events

Complimentary meals during shift

Qualifications

• Strong ability to provide friendly, personalized, and professional service.
• Previous experience in customer service or front desk operations is advantageous.

Responsibilities

• Provide outstanding customer service to members and guests.
• Manage incoming phone calls, emails, and other forms of communication.
• Maintain a tidy and presentable front desk area.

Skills

Customer Service

Communication

Record-Keeping

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Join to apply for the Front Desk Concierge role at Atlanta Athletic Club

2 days ago Be among the first 25 applicants

Join to apply for the Front Desk Concierge role at Atlanta Athletic Club

Atlanta Athletic Club provided pay range

This range is provided by Atlanta Athletic Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$14.00/hr - $14.00/hr

The Atlanta Athletic Club's outstanding reputation is based on its unyielding passion for excellence in the quality of services and experiences we offer. Working at the Atlanta Athletic Club is an opportunity to learn from some of the best leaders in the private club industry. We are proud to provide a working environment that embodies our Core Values of Elevating Experiences, Embracing Relationships, Serving "Our Club", Inspiring Discovery, and Growing Stronger.

Front Desk Concierge – Part Time

Job Summary: The Front Desk Concierge is responsible for providing outstanding customer service to members and guests by welcoming them warmly, assisting with inquiries, and managing a variety of front desk tasks. This role requires a friendly demeanor, professional appearance, and excellent communication skills. Applicants must be able to work on Sunday

Primary Responsibilities:

• Work as directed to support the mission and core values of Atlanta Athletic Club
• Confirm details of events with BEO to properly execute information signs
• Update the reservation system to accurately record and confirm details associated with event reservations
• Assist members with lost and found items
• Review all upcoming events and hours of operation based on the Club Times and be prepared to provide accurate information
• Requirements:
• Manage incoming phone calls, emails, and other forms of communication
• Maintain the Concierge BEO book, adding pop-ups when necessary
• Update daily events on the Club’s reader board if necessary
• Provide support for event setup and member services during events
• Maintain a tidy and presentable front desk area
• Perform other related duties as assigned by the manager
  
  
  

Knowledge, Skills and Abilities:

• Strong ability to provide friendly, personalized, and professional service
• Excellent verbal and written communication skills
• Ability to handle and resolve member issues effectively
• Capable of managing multiple tasks simultaneously in a fast-paced environment
• Meticulous in record-keeping and administrative tasks
• Competent in using Microsoft Excel, PowerPoint, Word and other various computer systems and office equipment
• Always maintain a neat and professional appearance
  
  
  

Requirements:

• High school diploma or equivalent
• Previous experience in customer service, hospitality, or front desk operations is advantageous but not required
• Flexible schedule including late afternoon, weekends and holidays
  
  
  

Atlanta Athletic Club (AAC) is committed to providing a comprehensive benefit program for your physical and financial wellness, creating value in your most important investment - you!

Benefits:

• Paid Time Off (PTO)
• Enjoy a holiday rate of 1.5 times normal pay for working on Easter, Memorial Day, July 4, Labor Day and Thanksgiving
• 401k enrollment after 60 days (team member contributions if eligible)
• 401k employer contributions (4%) after one year if eligible
• Team member appreciation events (including a summer pool party and recognition party)
• Complimentary meals in our team member dining room during shift
  
  
  

Equal Opportunity Employer: Atlanta Athletic Club (AAC) is committed to providing equal opportunities for all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Hospitality

Referrals increase your chances of interviewing at Atlanta Athletic Club by 2x

Get notified about new Concierge jobs in Johns Creek, GA.

Club Lounge Concierge - The Windsor Court

Customer Experience Concierge, Centurion Lounge – Atlanta

Front Desk Concierge / Leasing Assistant

Front Desk Coordinator, West Paces Office

Sandy Springs, GA $16.00-$17.00 3 months ago

Community Concierge - The Gathering Spot Atlanta

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.