Front Desk Concierge

Meadow Falls of Bath; Akron (OH); On-site; USD 21,000 - 29,000; Part time

Job summary

Meadow Falls of Bath in Akron, OH is seeking a friendly Front Desk Concierge to be the first point of contact for residents and staff, providing exceptional service and administrative support.

The role involves greeting visitors, answering calls, coordinating events, maintaining records, and assisting the management team; a part-time schedule with weekends/holidays is required.

Qualifications

• High school diploma or equivalent; some post-secondary education or related training preferred.
• 1 year of experience in a customer service or administrative role.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work independently and as part of a team.
• Familiarity with basic computer software and technology.
• Part-time schedule (Flexible hours, including weekends and holidays).

Responsibilities

• Greet residents, families, and guests, and provide a warm and welcoming atmosphere.
• Answer and direct phone calls, handle mail and packages, and respond to inquiries.
• Maintain accurate and up-to-date records of resident contact information and communication.
• Coordinate appointments, events, and activities, and assist with scheduling and logistics.
• Provide administrative support to the management team and other staff members as needed.
• Demonstrate a thorough understanding of our community's policies, procedures, and services.
• Perform other administrative tasks as assigned.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Teamwork

Education

High school diploma or equivalent

Post-secondary education or related training

Tools

Basic computer software

Job description

Front Desk Concierge

Join the Meadow Falls of Bath Team!

We are seeking a friendly and organized Front Desk Concierge to provide exceptional customer service and administrative support to our residents and staff. As a Front Desk Concierge at Meadow Falls of Bath, you will be the first point of contact for our community, and your warm and welcoming demeanor will set the tone for a wonderful experience.

Responsibilities:

• Greet residents, families, and guests, and provide a warm and welcoming atmosphere
• Answer and direct phone calls, handle mail and packages, and respond to inquiries
• Maintain accurate and up-to-date records of resident contact information and communication
• Coordinate appointments, events, and activities, and assist with scheduling and logistics
• Provide administrative support to the management team and other staff members as needed
• Demonstrate a thorough understanding of our community's policies, procedures, and services
• Perform other administrative tasks as assigned

Requirements:

• High school diploma or equivalent required; some post-secondary education or training in a related field preferred
• 1 year of experience in a customer service or administrative role
• Excellent communication, organizational, and problem-solving skills
• Ability to work independently and as part of a team
• Familiarity with basic computer software and technology
• Part-time schedule (Flexible hours, including weekends and holidays)