Front Desk & Client Services Specialist

Alamance County Veteran Service Office; Greensboro (NC); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

Retirement benefits

Vacation time

Wellness program

Job summary

The Income Maintenance Caseworker I at Alamance County Government coordinates and supports the reception area for the Department of Social Services. You will handle records, filing, scanning, and general administrative tasks while delivering courteous, accurate service to customers.

The role requires a high school diploma or equivalent, a valid NC driver's license, and proficiency with Windows; prior clerical experience is preferred.

Qualifications

• High School Diploma or equivalent; valid NC driver's license.
• Experience with records management and clerical tasks.
• Proficient with Microsoft Windows and office software.
• Strong customer service and receptionist skills.

Responsibilities

• Performs records and reports management, filing, scanning, and general administrative tasks; provides one-on-one customer service.
• Serves as receptionist, providing directional information, community resources, agency forms and applications.

Skills

Customer service

Reception

Records management

Clerical tasks

Education

High School Diploma or equivalent; valid NC driver's license

Tools

Microsoft Windows

Job description

The Income Maintenance Caseworker I at Alamance County Government coordinates and supports the reception area for the Department of Social Services. You will handle records, filing, scanning, and general administrative tasks while delivering courteous, accurate service to customers.

The role requires a high school diploma or equivalent, a valid NC driver's license, and proficiency with Windows; prior clerical experience is preferred.