Front Desk & Client Services Associate – Insurance Team

Gardner Ins and Fin Svcs Inc; Hellertown (PA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly pay

Commission bonus

401(k)

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Jim Gardner - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a busy office in Hellertown, PA. You will welcome visitors, handle phones, manage appointments, and support daily operations.

The ideal candidate is organized, friendly, and comfortable discussing insurance options with customers, with opportunity for advancement and development within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Jim Gardner - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a busy office in Hellertown, PA. You will welcome visitors, handle phones, manage appointments, and support daily operations.

The ideal candidate is organized, friendly, and comfortable discussing insurance options with customers, with opportunity for advancement and development within the agency.