Front Desk & Client Care Specialist — Commission & Growth

Sogard Ins and Fin Svcs Inc; Wichita (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Hourly plus Commission

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Clayton Sogard - State Farm Agent in Wichita, KS is seeking a friendly receptionist to greet customers, answer inquiries, and route calls to the correct team members. You will manage appointments, maintain records, and support daily office operations.

You will engage with customers to explore insurance options, provide exceptional service, and assist with administrative tasks. A positive attitude and strong communication skills help you succeed in a collaborative agency environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

MS Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Clayton Sogard - State Farm Agent in Wichita, KS is seeking a friendly receptionist to greet customers, answer inquiries, and route calls to the correct team members. You will manage appointments, maintain records, and support daily office operations.

You will engage with customers to explore insurance options, provide exceptional service, and assist with administrative tasks. A positive attitude and strong communication skills help you succeed in a collaborative agency environment.