Front Desk & Client Advisor – Insurance Team

Karla Lovewell - State Farm Insurance Agent; Louisville (KY); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Karla Lovewell - State Farm Agent in Louisville, KY is seeking a Receptionist to warmly greet clients, manage appointments, and support the sales team in delivering insurance solutions. You will maintain client records and provide top-tier service in a fast-paced office environment.

The role emphasizes organization, customer focus, and strong communication, with licensing paid by the agency and a path for advancement within State Farm.

Qualifications

• Experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Skills

Reception Experience

Customer Service

Communication

Organization

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Karla Lovewell - State Farm Agent in Louisville, KY is seeking a Receptionist to warmly greet clients, manage appointments, and support the sales team in delivering insurance solutions. You will maintain client records and provide top-tier service in a fast-paced office environment.

The role emphasizes organization, customer focus, and strong communication, with licensing paid by the agency and a path for advancement within State Farm.