Front Desk Clerk (Webster Center - Bronx, NY)

Police Athletic League Inc; New York (NY); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Health insurance

Flexible spending account options

Employee assistance program

Tuition reimbursement

Pet insurance

Life insurance

Retirement savings options

Generous paid time off

Job summary

Police Athletic League Inc. in New York seeks a Part-Time Front Desk Clerk to greet participants and families, sign participants in and out, and share information about PAL program services at the Webster Center in the Bronx.

The position requires a minimum high school diploma, about 15 hours per week, and involves data entry, assisting staff, and maintaining a welcoming environment for youth and families. Training and meetings are part of the role.

Qualifications

• Minimum High School Diploma / GED. Associates degree preferred.
• Two years' work experience in a non-profit agency working with youth.

Responsibilities

• Greet participants and families, sign participants in and out.
• Provide information about program services and respond to questions from parents and staff.
• Enter data and assist with office procedures to support PAL policies.
• Build positive relationships with youth, caretakers, and staff; model professional behavior.
• Attend required trainings, meetings, and events.

Skills

Bi-lingual (Spanish/French/Chinese)

Education

High School Diploma / GED

Associate degree preferred

Job description

Position: Front Desk ClerkWho we are:The Police Athletic League (PAL) of New York City is an independent youth development nonprofit organization and has been a vibrant and vital institution, serving as an effective, critical bridge between police and communities across all five boroughs of the City since 1914. PAL operates diverse programs for children as young as 2 years old to young adults. Programs include Head Start, after-school programs and summer day camps for elementary, middle and high school youth, and summer Playstreets. PAL also runs evening teen centers and college readiness programs, youth employment, and juvenile justice programs. Staying true to PAL’s roots, a cornerstone of our youth development strategy includes offering competitive and recreational sports for children of all ages. At PAL, we’re devoted to empowering communities and building the best places to work, and that goes for our own teams too.Position Summary:We are looking for a Part Time Clerk to greet participants and their families, provide information about program services, sign participants in and out throughout the program operating hours, and enter data that tracks program participation.The Clerk will report to the Youthlink Director.What you’ll do:Major Duties & ResponsibilitiesFoster social and emotional competencies and mental and physical well-being in a safe, welcoming, inclusive, and nurturing environment.Ensure a welcoming but controlled entry into the PAL Center. Greet everyone who enters and ensures proper sign-in procedures.Assists Administrative Assistant in entering data or developing materials.Answers questions from parents and staff. Distributes information to youth, staff, and caretakers.Ensures the program’s office procedures are aligned to strategic objectives of PAL, PAL policies and procedures, agency programming calendar, SACC regulations, and the contractual obligations of government and private funding sources.Build positive relationships with youth, colleagues, and caretakers and serve as a role model with respect to demeanor, communication, and behavior.Respond appropriately when time-sensitive mental health services are needed such as suicide prevention, grief, and loss due to death or incarceration of a family member.Interact with caretakers and keep open lines of communication.Attend and actively participate in all required training sessions, designated meetings, and special events.The CommitmentAble to work 15 hours a week (3 hours a day, 5 days a week)Able to attend 15 hours of orientation prior to the beginning of programming.Able to attend scheduled staff meetings and professional development throughout the year.What You Bring:Minimum High School Diploma / GED. Associates degree preferred.You must be at least 18 years old.Minimum of two years' work experience in a non-profit agency working with youth.Open to learning and growing. All staff will be learning mental health, SEL, and special needs inclusion skills and expected to integrate them.Good communication skills and ability to work collaboratively. Bi-lingual in Spanish, French, or Chinese preferred.Compensation: The salary for this role is $18.00 an hour.Benefits: PAL offers a comprehensive benefits package which includes health insurance, flexible spending account options, an employee assistance program, tuition reimbursement, pet insurance, life insurance, retirement savings options, a generous paid time off policy, training and more!Location: Webster Center - Bronx, NYStart Date: September 7th, 2026At the Police Athletic League, we seek people who are talented, creative and passionate to help create a more inclusive city and better futures for our youth. We’re devoted to empowering communities and building the best places to work, and that goes for our own teams too.The Police Athletic League is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected characteristic including, but not limited to, an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancyEmployment with PAL is contingent upon successful completion of all the Agency’s lawful pre-employment checks, which may include a background check.