Front Desk Clerk (Duncan Center - New York, NY)

Police Athletic League, Inc.; New York (NY); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Health insurance

Flexible spending account options

Employee assistance program

Tuition reimbursement

Paid time off

Job summary

The Police Athletic League in New York, NY is seeking a Part Time Clerk to greet participants and families, sign participants in/out, and enter data tracking participation. The Clerk will report to the COMPASS or SONYC Director and contribute to a warm, organized program environment.

Highlights include 15 hours per week at $18.00 per hour, with orientation and periodic trainings. The role requires a high school diploma or GED, at least 18, and strong communication skills; bilingual abilities are

Qualifications

• Minimum High School Diploma / GED; associates degree preferred.
• At least 18 years old with experience in youth programs.
• Ability to communicate well and collaborate with staff and families.
• Bilingual ability in Spanish, French, or Chinese is preferred.

Responsibilities

• Greet participants and families and sign participants in and out during program hours.
• Enter data tracking program participation and assist in data entry.
• Provide information about program services and respond to questions from parents and staff.
• Assist Administrative Assistant with data entry and materials development.
• Maintain safe, welcoming, and inclusive PAL center environment.
• Attend required trainings, meetings, and events.

Skills

Good communication skills

Bilingual (Spanish/French/Chinese)

Education

High School Diploma / GED

Associates degree preferred

Job description

Who We Are

The Police Athletic League (PAL) of New York City is an independent youth development nonprofit organization and has been a vibrant and vital institution, serving as an effective, critical bridge between police and communities across all five boroughs of the City since 1914. PAL operates diverse programs for children as young as 2 years old to young adults. Programs include Head Start, after-school programs and summer day camps for elementary, middle and high school youth, and summer Playstreets. PAL also runs evening teen centers and college readiness programs, youth employment, and juvenile justice programs. Staying true to PAL’s roots, a cornerstone of our youth development strategy includes offering competitive and recreational sports for children of all ages. At PAL, we’re devoted to empowering communities and building the best places to work, and that goes for our own teams too.

Position: Clerk

Who We Are

The Police Athletic League (PAL) of New York City is an independent youth development nonprofit organization and has been a vibrant and vital institution, serving as an effective, critical bridge between police and communities across all five boroughs of the City since 1914. PAL operates diverse programs for children as young as 2 years old to young adults. Programs include Head Start, after-school programs and summer day camps for elementary, middle and high school youth, and summer Playstreets. PAL also runs evening teen centers and college readiness programs, youth employment, and juvenile justice programs. Staying true to PAL’s roots, a cornerstone of our youth development strategy includes offering competitive and recreational sports for children of all ages. At PAL, we’re devoted to empowering communities and building the best places to work, and that goes for our own teams too.

Position Summary

We are looking for a Part Time Clerk to greet participants and their families, provide information about program services, sign participants in and out throughout the program operating hours, and enter data that tracks program participation.
The Clerk will report to the COMPASS or SONYC Director.

What You’ll Do

Major Duties & Responsibilities

• Foster social and emotional competencies and mental and physical well-being in a safe, welcoming, inclusive, and nurturing environment.
• Ensure a welcoming but controlled entry into the PAL Center. Greet everyone who enters and ensures proper sign-in procedures.
• Assists Administrative Assistant in entering data or developing materials.
• Answers questions from parents and staff. Distributes information to youth, staff, and caretakers.
• Ensures the program’s office procedures are aligned to strategic objectives of PAL, PAL policies and procedures, agency programming calendar, SACC regulations, and the contractual obligations of government and private funding sources.
• Build positive relationships with youth, colleagues, and caretakers and serve as a role model with respect to demeanor, communication, and behavior.
• Respond appropriately when time-sensitive mental health services are needed such as suicide prevention, grief, and loss due to death or incarceration of a family member.
• Interact with caretakers and keep open lines of communication.
• Attend and actively participate in all required training sessions, designated meetings, and special events.

The Commitment

Able to work 15 hours a week (3 hours a day, 5 days a week)
Able to attend 15 hours of orientation prior to the beginning of programming.
Able to attend scheduled staff meetings and professional development throughout the year.

Qualifications

What You Bring:

• Minimum High School Diploma / GED. Associates degree preferred.
• You must be at least 18 years old.
• Minimum of two years' work experience in a non-profit agency working with youth.
• Open to learning and growing. All staff will be learning mental health, SEL, and special needs inclusion skills and expected to integrate them.
• Good communication skills and ability to work collaboratively. Bi-lingual in Spanish, French, or Chinese preferred.

Compensation:

The salary for this role is $18.00 an hour.

Benefits:

PAL offers a comprehensive benefits package which includes health insurance, flexible spending account options, an employee assistance program, tuition reimbursement, pet insurance, life insurance, retirement savings options, a generous paid time off policy, training and more!

Location: Duncan Center - New York, NY

Start Date: September 7th, 2026

At the Police Athletic League, we seek people who are talented, creative and passionate to help create a more inclusive city and better futures for our youth. We’re devoted to empowering communities and building the best places to work, and that goes for our own teams too.

The Police Athletic League is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected characteristic including, but not limited to, an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy

Employment with PAL is contingent upon successful completion of all the Agency’s lawful pre-employment checks, which may include a background check.