Front Desk Clerk- Pediatrics

Henry Ford Health; Macomb Township (MI); On-site; USD 30,000 - 38,000; Full time

Job summary

Henry Ford Health is seeking an Assistant-Office Operations professional to join our administrative team in Michigan. This role focuses on welcoming patients, managing check-in/out processes, and ensuring accurate demographic and insurance information is captured for efficient care delivery.

As the first point of contact, you will support providers and staff by handling appointments and essential clerical tasks, including charges and daily deposits, to sustain smooth patient flow across our

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Education

High School diploma equivalency OR 1 year of applicable cumulative job specific experience

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Asst-Office Operations - Henry Ford Health

Job Title

Asst-Office Operations

About the Department

Be part of a physician network dedicated to delivering compassionate, patient-centered care across communities throughout Michigan. Ascension Medical Group combines trusted neighborhood practices with the strength of an integrated health system, offering meaningful work close to where patients live and work.

Role Overview

As an Asst-Office Operations, you will play a vital role in providing exceptional administrative and clerical support in a medical setting. You will be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your work directly supports healthcare providers and contributes to the overall efficiency of patient care.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Qualifications

What You Will Need

Required Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Preferred Qualifications

• None specified.

What We Offer

Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. We provide opportunities for learning and development, empowering you to make a meaningful impact in healthcare.