Front Desk Clerk Full-time Compensation $14.00

CP Pittsburgh-University Blvd LLC; Moon Township (Allegheny County); Sur place; USD 21 000 - 25 000; Plein temps

Résumé du poste

Concord Hospitality is seeking a Front Desk Clerk or Guest Services Clerk at our Moon Township, PA location to welcome guests and provide a seamless arrival experience.

You will handle guest requests, process charges, and collaborate with team members to maintain high standards of service. This role rewards proactive, friendly individuals who thrive in a busy hotel lobby.

Qualifications

• Experience in customer service or hospitality preferred.
• Excellent communication and problem-solving skills.
• Ability to handle guest concerns professionally.

Responsabilités

• Assist guests efficiently, courteously and professionally at all times.
• Maintain a high level of service and hospitality.
• Resolve guest concerns promptly and ensure satisfaction.
• Process guest charges and handle cash following procedures.
• Manage guest mail and messages with privacy and professionalism.
• Know hotel brand programs and special offers.
• Communicate effectively with other departments and management.
• Respond quickly to calls and visitors needing front desk assistance.
• Be knowledgeable of hotel safety and emergency procedures.

Description du poste

Job Details

Posting Details

• Posted on October 6, 2026

Locations

Showing 1 location Moon TWP, PA 15108, USA

• Front Office
• Full-Time
• Requisition #: FRONT064415

Description

Front Desk & Guest Care

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:

• Assisting guests efficiently, courteously and professionally at all times.
• Maintain a high level of service and hospitality.
• Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
• Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
• Handle guest mail and messages with respect to privacy and professionalism.
• Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
• Be a great communicator to various departments and management on guest comments and concerns.
• Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
• Have full knowledge of hotel safety and emergency procedures.

Here are some reasons our associates like working for us:

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug‑free workplace.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.