Front Desk Clerk (Full Time)

Allcare Home Health; Glendale (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home health provider is urgently hiring for a full-time Front Desk Position in Glendale. Ideal for self-starters, this entry-level role focuses on excellent customer service and organization, involving communication with patients and care teams. Candidates should have good typing skills and a basic understanding of medical terminology.

Qualifications

• Excellent communication with patients and staff is crucial.
• Strong organizational skills for managing multiple tasks.
• Non-licensed nursing background required.

Responsibilities

• Answer incoming calls and direct to healthcare professionals.
• Communicate with care team members regarding patient updates.
• Maintain a clean and organized reception area.

Skills

Communication Skills

Organizational Skills

Customer Service Focus

Attention to Detail

Typing Speed

Problem-Solving

Education

Some college or equivalent

Tools

MS Office Applications

Job description

IMMEDIATELY HIRING for Front Desk Position Full time. Great with Customer Service, friendly and able to multi-task.

Self-starters in-home health who are fast learners and highly trainable are welcome to apply! Willing to accept an ENTRY LEVEL position.

We're looking for self-starters who are willing to be trained and grow with the company. This opportunity is ideal for people who have a good focus on details and patience in dealing with patients' and nurses' issues inquiries.

Essential Functions:

• Answer incoming calls promptly, taking messages and directing calls to relevant healthcare professionals.
• Communicate with care team members (field clinicians) regarding patient updates, schedule changes and any important information.
• Great organization skills.
• Types accurately.
• Calling patients or caregiver for confirmation of visit at home.
• Maintain a clean and organized reception area, and perform other administrative tasks as needed.

Job Requirements:

• Some college or equivalent.
• Excellent Communication Skills: Ability to clearly communicate with patients, field clinicians, and other staff members both verbally and in writing.
• Strong Organizational Skills: Efficiently manage multiple tasks and prioritize work to maintain a smooth workflow.
• Customer Service Focus: Provide exceptional customer service to patients and their families.
• Non-licensed nursing background required for quality assurance.
• At least 45 - 50 wpm typing speed.
• Attention to Detail: Accurately input patient information and maintain detailed records.
• Understanding of basic medical terminology, HIPAA regulations regarding patient privacy and confidentiality, Healthcare insurance verification process, and Home health care services and procedures.
• Good computer skills including knowledge of MS Office Applications.
• Willing to grow with our company.
• Can work INDEPENDENTLY without the need for too much supervision.
• A GOAL-SETTER.
• PRODUCTIVE.
• ORGANIZED.
• PATIENT.
• And love dealing with people in a fast-paced environment.
• Must have the ability to identify and efficiently solve problems in a timely manner.
• Occasional flexibility with time.

APPLY NOW! Attach your RESUME (.PDF or .DOC format) to this job posting (it's a MUST).

SUBMIT VALID CREDENTIALS:

• State ID or driver's license.
• SS No.
• Proof of authorization to work, if applicable.

ATTACH RESUME FOR FASTER PROCESSING OF YOUR APPLICATION!

ABOUT ALL CARE GROUP OF HOME HEALTH PROVIDER:
All Care Group of Home Health Provider is “Committed to Caring." The company provides home care and hospice care services to the Los Angeles and Orange County areas. Founded in 1995, All Care has developed and expanded its team to provide the best quality of care to its patients. The company is proud to be a Joint Commission Accredited Home Health and Hospice.