Front Desk Clerk- FT/Hilton Minneapolis Airport

Remington Hotels; BLOOMINGTON (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel is seeking a Front Desk Associate to provide exceptional service to guests at the Hilton Minneapolis Airport. Responsibilities include checking guests in and out, managing cash transactions, and handling reservations. The role requires a strong work ethic, teamwork, and flexibility with schedules, including weekends.

Benefits

Group health insurance

Medical, Dental, Vision and life insurance

Parental Maternity Leave

401k

Paid Time Off Accrual

Qualifications

• Availability for varying schedules including nights, weekends, and holidays.
• Enjoys being part of a team that provides great experiences for guests.

Responsibilities

• Greet and check in guests promptly and professionally.
• Manage cash handling and process payments accurately.
• Handle reservations and special requests efficiently.

Skills

High work ethic

Self-initiative

Teamwork

Job description

Description

What you will be doing

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.
• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Salary range for this position starts at (based on experience): $16.00-17.50/hr. Full Time Associates at the Hilton Minneapolis Wairport are eligible for group health insurance including, Medical, Dental, Vision and life insurance. Additional benefits include Parental Maternity Leave, 401k and Paid Time Off Accrual. The Hilton Minneapolis Airport reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.

Qualifications

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Fulltime - AM and PM shifts available. Must have availability on Weekends.