Front Desk Clerk- FT/Hilton Minneapolis Airport

Remington Hospitality; BLOOMINGTON (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

Remington Hospitality is seeking a Front Desk Clerk for the Hilton Minneapolis Airport. The role involves greeting guests, managing reservations, and handling cash transactions. Full-time associates enjoy benefits such as health insurance and paid time off, with a competitive salary range based on experience.

Benefits

Group health insurance (Medical, Dental, Vision, Life)

Parental Maternity Leave

401k

Paid Time Off

Qualifications

• Entry-level position requiring good communication and customer service skills.
• Ability to handle cash transactions accurately.

Responsibilities

• Greet and check guests in and out promptly and professionally.
• Manage cash handling and post charges accurately.
• Take reservations and handle special requests.

Skills

Customer Service

Cash Handling

Communication

Job description

Front Desk Clerk- FT/Hilton Minneapolis Airport

Join to apply for the Front Desk Clerk- FT/Hilton Minneapolis Airport role at Remington Hospitality.

Job Responsibilities

1. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
2. Post all charges accurately and efficiently.
3. Maintain complete working knowledge of Front Office computer or manual systems, including all daily transactions and less frequent tasks.
4. Manage cash handling accurately, including receiving payments via cash, checks, and credit cards, and making correct change.
5. Review reservations with special requests and work to block rooms accordingly.
6. Understand hotel rates, discounts, and how to handle each.
7. Take reservations, including same-day bookings, in approximately 2 minutes, and follow cancellation and relocation procedures as needed.

Additional Information

Salary range starts at $16.00-17.50/hr, based on experience. Full-time associates are eligible for group health insurance (Medical, Dental, Vision, Life), Parental Maternity Leave, 401k, and Paid Time Off. Compensation may vary based on factors other than sex or race.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Hospitality