Front Desk Clerk- Float Pool

Henry Ford Health; Troy (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Henry Ford Health is seeking a friendly Medical Office Administrative Clerk to join the Float Pool in MI. The role provides patient and customer support in a clinical setting, greeting patients, checking in/out, verifying demographics, scheduling and confirming appointments, and handling general office tasks.

In this PRN position, prior medical office experience is preferred, and a high school diploma or equivalent is required.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
• Medical office experience preferred

Responsibilities

• Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Skills

Customer service

Clerical support

Education

High School diploma or equivalent

1 year of applicable experience

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

GENERAL SUMMARY

Schedule: PRN, Monday-Friday

Location: Float Pool- MI

• Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Qualifications

EDUCATION/EXPERIENCE REQUIRED

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
• Medical office experience preferred