Front Desk Clerk

Equity LifeStyle Properties; Topping (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Equity LifeStyle Properties is seeking a Front Desk Clerk in Topping, Virginia. The role involves delivering exceptional customer service, managing guest inquiries, and processing payments. Candidates should possess a high school diploma and at least a year of customer service experience, coupled with strong organizational skills. A comprehensive benefits package is offered, making this an ideal opportunity for career development.

Benefits

Medical, dental, and vision plans

Generous 401(k) employer match

Paid vacations

Sick time

Qualifications

• 1+ years of experience in customer service.
• Exceptional customer service skills.
• Meticulous attention to detail.

Responsibilities

• Provide guests and residents with information and respond to questions.
• Process payments and deposits.
• Partner with Property Manager to address inquiries promptly.

Skills

Customer service skills

Strong organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent experience

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Topping, Virginia.

What you'll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your job will include:

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts, and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your skills and abilities, we offer a comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

Visit our website at www.equitylifestyleproperties.com for more information about our resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.