Front Desk Clerk

Tapestry Conshohocken; South Carolina; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance options

401(k) with company match

Paid time off

Tuition assistance opportunities

Career growth opportunities

Job summary

Tapestry Conshohocken is looking for friendly and professional Front Desk Clerks for their Guest Services team. As a key point of contact for guests, you will ensure a welcoming hotel experience from check-in to check-out.

The ideal candidate has strong communication skills and a professional demeanor, thriving in fast-paced environments. Full-time associates enjoy benefits including medical insurance and 401(k) matching.

Qualifications

• Previous hotel or customer service experience preferred.
• Ability to work mornings, evenings, weekends, and holidays.
• Dependable attendance and flexibility with scheduling.

Responsibilities

• Greet and assist guests in a friendly and timely manner.
• Complete guest check-ins and check-outs accurately.
• Respond promptly to guest questions and requests.
• Maintain a clean and organized front desk area.

Skills

Strong communication skills

Customer service skills

Ability to multitask

Professional appearance

Basic computer skills

Cash handling skills

Job description

• On-site
• Front Office
• Full-Time
• Requisition #: FRONT062010

Description

The Beaufort Hotel is currently seeking friendly and professional Front Desk Clerks to join our Guest Services team. As one of the first points of contact for guests, this position plays an important role in creating a welcoming and memorable hotel experience from arrival to departure.

We are looking for individuals who enjoy interacting with others, thrive in a fast-paced environment, and take pride in providing exceptional hospitality and guest service.

Responsibilities

• Greet and assist guests in a friendly, professional, and timely manner
• Complete guest check-ins and check-outs accurately and efficiently
• Respond promptly to guest questions, requests, and concerns
• Maintain a high level of hospitality and guest service at all times
• Handle guest payments and follow all cash handling procedures
• Answer incoming calls and assist guests, visitors, and associates as needed
• Communicate effectively with housekeeping, maintenance, and management regarding guest needs and operational updates
• Handle guest mail, packages, and messages professionally and confidentially
• Maintain knowledge of hotel services, amenities, local information, and special offers
• Follow hotel safety, security, and emergency procedures
• Maintain a clean and organized front desk and lobby area

Qualifications

• Previous hotel, customer service, or hospitality experience preferred, but not required
• Strong communication and guest service skills
• Ability to multitask and remain organized in a fast-paced environment
• Professional appearance and positive attitude
• Basic computer and cash handling skills
• Dependable attendance and flexibility with scheduling
• Ability to work mornings, evenings, weekends, and holidays

Benefits for Full-Time Associates

• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Paid time off
• Tuition assistance opportunities
• Career growth and advancement opportunities

Why Join the Beaufort Hotel?

At the Beaufort Hotel, hospitality is at the center of everything we do. Our Guest Services team helps create positive and memorable experiences for every guest through professionalism, responsiveness, and genuine care. Associates are supported within a welcoming and team-focused environment where hard work, dedication, and exceptional guest service are valued and appreciated.

Behaviors

Required

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic : Shows intense and eager enjoyment and interest

Team Player : Works well as a member of a group

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.