Front Desk Clerk

Equity LifeStyle Properties, Inc.; Key (AL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

medical, dental, and vision plans

a generous 401(k) employer match

paid vacations, holidays, and sickTime

Job summary

Equity LifeStyle Properties, Inc. is hiring a Front Desk Clerk in Long Key, Florida.

The role focuses on delivering exceptional guest and resident experiences at our resort, serving as the primary information source and handling payments with accuracy. You’ll work with the General Manager to resolve inquiries quickly, maintain office efficiency by running reports and submitting maintenance requests, and uphold a high standard of customer satisfaction through professional communication and

Qualifications

• High school diploma or equivalent required.
• 1+ years of experience in customer service preferred.
• Strong organizational skills and attention to detail required.
• Ability to learn new computer systems and software.

Responsibilities

• Act as the resort liaison and provide guests and residents with information in person and by phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to keep office operations efficient.
• Collaborate with the General Manager and communicate regularly to address inquiries.
• Prioritize customer satisfaction and resolve conflicts promptly.

Skills

Customer service

Organizational skills

Attention to detail

Communication skills

Education

High school diploma or equivalent

Tools

POS systems

Computer literacy

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Long Key, Florida.

What you’ll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your job will include:

• Act as the resort liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your General Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including:

• medical, dental, and vision plans
• a generous 401(k) employer match
• paid vacations, holidays, and sick time

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.