Front Desk Clerk

Equity LifeStyle Properties; Miami (FL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Job summary

Equity LifeStyle Properties in Miami, FL seeks a Front Desk Clerk to deliver outstanding guest and resident experiences. You will greet visitors, answer questions, process payments, manage reservations, and support maintenance requests through the property management system.

The role emphasizes teamwork, flexible coverage including weekends, and maintaining a clean, organized front desk environment. Strong customer service and reliability are essential.

Qualifications

• High school diploma or equivalent.
• At least 1 year of customer service experience.
• Strong organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.
• Adaptable, team-oriented attitude.

Responsibilities

• Act as the front desk liaison, assisting guests and residents in person and by phone.
• Process payments and deposits and run reports as needed.
• Submit maintenance requests and coordinate with the Property Manager.
• Maintain a welcoming reception area and oversee retail inventory.
• Assist other departments with tasks when needed and provide strong customer service.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Team player

Education

High school diploma or equivalent

Job description

## Front Desk ClerkApply: Miami, FL: Full time: Posted Today: R263237With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Front Desk Clerk in Miami, Florida.**Wha****t you’ll do:**Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.**Your job will include:*** Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.* Process payments and deposits.* Run reports and submit maintenance request forms to ensure office efficiency.* Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.* Prioritize customer satisfaction, address conflicts and solve problems promptly.* Maintain workspace standards by keeping the front desk and surrounding reception area clean, organized, and welcoming.* Oversee retail and inventory, which includes restocking the retail store, and tracking inventory levels.* Manage guest reservations, coordinating check-ins, check-outs, and site assignments through the property management system.* Act as a true team player by jumping in to assist other departments with tasks or special projects outside of standard front desk duties as needed.**Schedule & Availability:*** **Standard Shift:** Full-time, weekend shifts required.* **Days Off:** Tuesdays and Wednesdays.* **Flexibility:** Must be willing and available to fill in or come in on scheduled days off if operational or business needs arise.**Experience & skills you need:*** High school diploma or equivalent experience.* 1+ years of experience in customer service with exceptional customer service skills.* Strong organizational skills and meticulous attention to detail.* Computer literacy and the ability to learn new systems.* A highly adaptable, team-oriented attitude with a willingness to assist wherever the property needs support.In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.As an Equal Opportunity Employer, we welcome and thank all applicants.