Front Desk Clerk

equitylifestyleproperties; Harlingen (TX); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity Lifestyle Properties is hiring a Front Desk Clerk in Harlingen, Texas to deliver exceptional guest and resident experiences at Tropic Winds RV Resort. You will act as a liaison, answer questions, process payments, run reports, and collaborate with the Property Manager to resolve inquiries promptly.

The role emphasizes customer service, organization, and the ability to learn new systems in a fast-paced resort setting. This on-site position includes comprehensive benefit options.

Qualifications

• High school diploma or equivalent.
• 1+ years in customer service with strong customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries promptly.
• Prioritize customer satisfaction, address conflicts and solve problems quickly.

Skills

Customer service

Organization

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Harlingen, Texas.

What you'll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences at Tropic Winds RV Resort.

Your job will include:

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including:

• medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.