Front Desk Clerk

Equity LifeStyle Properties; Gettysburg (Adams County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking organization as a Front Desk Clerk, where your exceptional customer service skills will shine. In this role, you will be the friendly face that guests and residents rely on for information and assistance. Your responsibilities will include processing payments, addressing inquiries, and ensuring a seamless experience for all. With a culture that values recognition and excellence, this is an ideal opportunity for those looking to build a rewarding career in a supportive environment. If you are organized, detail-oriented, and passionate about customer satisfaction, this position is perfect for you.

Qualifications

• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.

Responsibilities

• Provide exceptional customer service to guests and residents.
• Process payments and deposits efficiently.
• Communicate frequently with the Property Manager.

Skills

Customer Service

Organizational Skills

Computer Literacy

Education

High School Diploma

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Gettysburg, Pennsylvania.

What you’ll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your job will include:

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts, and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

We invite you to visit our website at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.