Front Desk Clerk

Sequoia National Park, Wuksachi Village and Lodge; California; Vor Ort; USD 21.000 - 29.000; Teilzeit

Benefits dieser Stelle

Health insurance

401(k)

Paid vacation

Parental leave

Tuition reimbursement

Weekly pay

Free meals

Commuter bonus

Employee discounts

Referral bonus

Training & development

Zusammenfassung

Delaware North Parks and Resorts is hiring a seasonal Front Desk Clerk for Wuksachi Lodge in Sequoia National Park, California. You will greet guests, check them in, and coordinate with housekeeping to ensure smooth arrivals and departures.

The role emphasizes cash handling, maintaining accurate paperwork, and delivering exceptional guest service. A positive, friendly demeanor and ability to multitask are essential for success in this fast-paced setting.

Qualifikationen

• Must be at least 18 years old.
• Excellent customer service skills preferred.
• Strong interpersonal and phone communication abilities.
• Ability to multitask and stay calm under guest pressure.

Aufgaben

• Greet and register guests via a centralized system and coordinate with housekeeping as needed.
• Handle cash and credit card transactions and maintain accurate records.
• Resolve guest issues promptly and deliver requested items to guests.
• Monitor daily figures and post room charges and taxes to guest accounts.

Kenntnisse

Customer service

Cash handling

Multitasking

Communication

Jobbeschreibung

The opportunity

Delaware North Parks and Resorts is hiring a seasonal Front Desk Clerk to join our team at Wuksachi Lodge in Sequoia National Park, California. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived;

Pay

$17.50 – $17.50 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Free shift meal daily
• Commuter bonus – $15/day for commutes 35+ miles one-way, $30/day for 50+ miles one-way
• Employee discounts – 50% off restaurant and pizzeria, 20% off other food and beverage, 40% off retail
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Life in Sequoia National Park

Looking for a job with a side of adventure? Be part of a global team fortunate enough to live and work in the natural beauty of California’s Sequoia National Park! Each day inspires in special places like this.

• Low-cost shared dormitory housing available for $65/ week, including utilities and wi-fi
• Housing includes free on-site laundry and a communal area for cooking
• Live amongst the giant sequoias
• Access to hundreds of miles of hiking trails with campsites, caves, mountains, rivers, and lakes to explore!

What will you do?

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
• Manage cash and credit card transactions while keeping accurate paperwork
• Resolve small guest issues immediately, delivering items to guests as needed
• Monitor and balance the daily figures, post room and tax charges on guest accounts

More about you

• Must be at least 18 years old
• Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
• Ability to multitask, function in a professional manner under pressure from guests and supervisors
• No high school diploma or GED required

Physical requirements

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Shift details

Days
Evenings
Holidays
M-F
Weekends
8hr shift

Source: Hospitality Online