Front Desk Clerk

Equity LifeStyle Properties, Inc.; Saint Pete Beach (FL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) employer match

Paid vacations

Paid holidays

Sick time

Job summary

Equity LifeStyle Properties, Inc. in Florida is hiring a Front Desk Clerk to deliver friendly service to guests and residents of our resort communities. You will handle check-ins, answer questions, and support daily front-office operations.

The role requires strong organization, a high school diploma, and at least one year in customer service. You’ll work with our Property Manager to maintain a smooth, welcoming experience for all visitors.

Qualifications

• High school diploma or equivalent.
• 1+ year of experience in customer service with strong service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Provide exceptional customer service.
• Create and manage resort reservations.
• Act as the resort liaison and provide guests and residents with information, answering questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries promptly and professionally.
• Prioritize customer satisfaction, address conflicts and resolve problems promptly.

Skills

Customer service

Reservations management

Communication

Attention to detail

Education

High school diploma

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Long Key, Florida.

Wha t you’ll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guestand residentexperiences.

Your job will include:

• Provide exceptional customer service.
• Create and manage resort reservations.
• Act as theresortliaison and provide guestsand residentswith information,responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with yourPropertyManager and communicate frequently toaddressinquiriesin a timely and professional manner.
• Prioritizecustomersatisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ yearsof experience in customer servicewithexceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.