Front Desk & Clerical Assistant - Counseling Services

Florida International University; Miami (FL); On-site; USD 34,000 - 35,000; Full time

Job summary

Florida International University in Miami is seeking a clerical assistant to support the Counseling & Psychological Services (CAPS) and Victim Empowerment Program (VEP). You will greet clients, schedule appointments, manage check-in/out of devices, and help maintain records and correspondence.

Responsibilities include handling confidential information, assisting with communications, and processing department transactions as needed.

Qualifications

• Clerical experience in an office setting is preferred.
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• Experience handling sensitive or confidential information in a professional environment.

Responsibilities

• Greets clients personally and by phone; takes messages and schedules appointments.
• Manages check-in/check-out of electronic devices and related records.
• Maintains filing room, supply room, and other record-keeping tasks; handles shredding as needed.
• Scans, duplicates, xeroxes, and distributes materials.
• Assists with scheduling and confirming all appointments.
• Types correspondence and forwards drafts, notes, or instructions for administrators.
• Serves as a University card user for departmental transactions; may handle cash or checks.

Skills

Clerical experience

MS Office

EHR/EMR experience

Confidential information handling

Education

High school diploma or GED

Job description

Florida International University in Miami is seeking a clerical assistant to support the Counseling & Psychological Services (CAPS) and Victim Empowerment Program (VEP). You will greet clients, schedule appointments, manage check-in/out of devices, and help maintain records and correspondence.

Responsibilities include handling confidential information, assisting with communications, and processing department transactions as needed.