MANAGER FL MS

1St Class Parking Systems 1; Miami Beach (FL); Sur place; USD 42 000 - 58 000; Plein temps

Résumé du poste

1ST CLASS PARKING is seeking a Valet Manager to lead all valet operations in Miami Beach, FL. The ideal candidate will supervise attendants and ramp supervisors, implement improvements, and ensure top-tier customer service while adhering to safety protocols.

We value English fluency, a valid Florida driver’s license, and the ability to drive stick-shift vehicles. Join a team dedicated to energy, professionalism, and guest satisfaction in a fast-paced hospitality environment.

Qualifications

• Two years of experience as a Valet Manager.
• Previous Manager / Supervisor Experience (Min 1 year of experience).
• Fluent in English (Spanish as a secondary language is a plus).
• Valid Florida Driver's License.
• Clean driving record.
• Ability to drive stick shift vehicles (preferred).
• Ability to run and remain standing for extended periods of time.

Responsabilités

• Oversee and manage all valet parking operations to ensure efficiency and excellent customer service.
• Supervise valet attendants and ramp supervisors, ensuring adherence to company policies and procedures.
• Develop and implement strategies to improve valet operations, optimize traffic flow, and enhance the guest experience.
• Ensure compliance with all safety regulations and parking protocols.
• Monitor peak hours and adjust staffing as needed to maintain smooth operations.
• Handle escalated customer complaints and resolve service issues promptly and professionally.

Connaissances

Valet operations leadership

Staff supervision

Customer service

Description du poste

Job Details: Job Location: Miami Beach - Miami Beach, FL 33140, 1ST CLASS PARKING is a fast-growing valet parking company with more than 15 years of experience, providing its services to high-end hotels, condominiums, and special events in the Miami tri-county area.

We are looking for a Valet Manager to join our team.. We are seeking service-minded individuals who are committed to providing outstanding customer satisfaction, are team players, highly motivated, energetic, love cars, and are interested in working full-time.

1ST CLASS Valet Managers are expected to:

• Oversee and manage all valet parking operations to ensure efficiency and excellent customer service.
• Supervise valet attendants and ramp supervisors, ensuring adherence to company policies and procedures.
• Develop and implement strategies to improve valet operations, optimize traffic flow, and enhance the guest experience.
• Ensure compliance with all safety regulations and parking protocols.
• Monitor peak hours and adjust staffing as needed to maintain smooth operations.
• Handle escalated customer complaints and resolve service issues promptly and professionally.

Qualifications:

• Two years of experience as a Valet Manager.
• -Previous Manager / Supervisor Experience (Min 1 year of experience).
• Fluent in English (Spanish as a secondary language is a plus).
• Valid Florida Driver's License.
• Clean driving record.
• Ability to drive stick shift vehicles (preferred).
• Ability to run and remain standing for extended periods of time.

Men and women are welcome to apply.