Front Desk Cashier/Receptionist

Tasca Ford Cranston; Cranston (RI); On-site; Full time

Job summary

A leading automotive dealership in Cranston is looking for a Front Desk Cashier/Receptionist. This role is crucial as the first point of contact for customers, managing front desk duties including customer interactions, financial transactions, and providing administrative support while ensuring a welcoming atmosphere. Ideal candidates will possess strong communication skills and a professional demeanor, with experience in similar roles being a plus.

Qualifications

• Previous experience in a receptionist or cashier role is preferred.
• Strong customer service and communication skills.
• Proficiency in Microsoft Office Suite and ability to multitask.

Responsibilities

• Manage front desk operations including greeting customers and handling transactions.
• Answer phone calls and assist with scheduling appointments.
• Maintain an organized and welcoming reception area.

Skills

Customer service skills

Communication skills

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

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Join to apply for the Front Desk Cashier/Receptionist role at Tasca Ford Cranston

The Front Desk Cashier/Receptionist at Tasca Automotive Group is the first point of contact for customers, visitors, and clients. This role involves managing front desk operations, including greeting customers, handling financial transactions, answering phone calls, and providing administrative support. The ideal candidate should possess excellent communication skills, maintain a professional demeanor, and have the ability to manage multiple tasks efficiently in a dynamic environment.

Welcome customers, visitors, and clients with a friendly and professional demeanor.

• Process cash, credit card, and check transactions accurately and manage daily cash handling procedures, including balancing receipts.
• Answer and direct incoming phone calls to the appropriate department or individual, and take detailed messages when necessary.
• Assist with scheduling appointments, including service visits, meetings, and customer follow-ups.
• Maintain a clean, organized, and welcoming front desk and reception area.
• Respond to customer inquiries and provide information about the dealership's services and promotions.
• Handle incoming and outgoing mail, packages, and deliveries.
• Perform various administrative tasks such as filing, data entry, and managing records.
• Coordinate with various departments to ensure a seamless and positive customer experience.
• Maintain confidentiality of sensitive customer and company information.
• Assist with inventory and ordering of office supplies.
• High school diploma or equivalent required.
• Previous experience in a receptionist, cashier, or similar customer service role is preferred.
• Strong customer service skills with a friendly, approachable, and professional demeanor.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with dealership management software.
• Strong organizational skills with a keen attention to detail.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Professional appearance and conduct.
• Flexibility to work varied hours, including evenings and weekends, as needed.
  
  

Working Conditions

This role is primarily based in a dealership or office setting. Requires prolonged periods of sitting and occasional light lifting. Must be comfortable engaging with the public and handling financial transactions.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Administrative and Support Services

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