Front Desk Cashier & Customer Care Specialist

Cardinal Services - Parent Account; Coos Bay (OR); On-site; USD 16,536 - 23,551; Full time

Job summary

Cardinal Services - Parent Account is seeking a courteous Cashier/Receptionist to be the first point of contact for customers and visitors. You will handle payments, greet guests, answer calls, schedule appointments, and support front office operations with professionalism.

The role requires basic computer skills, prior cashier or front desk experience is preferred, and attention to detail is essential to maintain accurate records and smooth daily workflows.

Qualifications

• High school diploma or equivalent required.
• Prior cashier, receptionist, or front desk experience preferred.
• Basic computer proficiency including Microsoft Office and POS systems.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Ability to handle confidential information with discretion.
• Strong attention to detail and accuracy.

Responsibilities

• Greet and welcome customers, visitors, and vendors in a friendly and professional manner.
• Answer, screen, and direct incoming phone calls.
• Schedule appointments and maintain appointment calendars as needed.
• Provide information regarding products, services, policies, and procedures.
• Receive and distribute mail, packages, and correspondence.
• Maintain a clean, organized, and professional reception area.
• Assist with administrative tasks such as filing, data entry, scanning, and document management.
• Process customer transactions accurately using cash registers, POS systems, or payment terminals.
• Accept cash, credit card, debit card, and other approved payment methods
• Issue receipts, refunds, credits, or exchanges according to company policies.
• Balance cash drawer and reconcile transactions at the beginning and end of each shift.
• Maintain accurate transaction records and prepare daily cash reports.
• Resolve customer billing inquiries and payment discrepancies professionally.
• Support teamwork and collaborate with other departments to meet customer needs.

Skills

Customer service

Communication

Multitasking

Attention to detail

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Office

POS systems

Job description

Cardinal Services - Parent Account is seeking a courteous Cashier/Receptionist to be the first point of contact for customers and visitors. You will handle payments, greet guests, answer calls, schedule appointments, and support front office operations with professionalism.

The role requires basic computer skills, prior cashier or front desk experience is preferred, and attention to detail is essential to maintain accurate records and smooth daily workflows.