Front Desk Attendant - Williamsburg Woodlands

Colonial Williamsburg Foundation; Williamsburg (VA); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Front Desk Attendant to join their team at a historic location. This role involves providing exceptional customer service, managing front office tasks, and ensuring guest satisfaction. The ideal candidate will have strong communication skills and a passion for hospitality. Join a team committed to preserving a rich cultural heritage while engaging with visitors from around the world. If you thrive in a dynamic environment and enjoy helping others, this opportunity is perfect for you.

Qualifications

• Some front desk or guest relations experience preferred.
• Excellent public contact, organizational, and communication skills.

Responsibilities

• Provide efficient and courteous assistance to guests in front office functions.
• Maintain high standards of service and hospitality.
• Train new employees and handle guest complaints.

Skills

Customer Service

Cash Handling

Communication Skills

Organizational Skills

Education

High School Diploma or G.E.D.

Job description

Front Desk Attendant - Williamsburg Woodlands

Join us as a Front Desk Attendant - Williamsburg Woodlands at Colonial Williamsburg Foundation.

Position Details

Application deadline: 1 month ago. Be among the first 25 applicants.

Job Responsibilities

The Front Desk Attendant provides efficient, courteous, and professional assistance to guests in all front office functions, including registration, cashiering, and information dissemination.

• Maintain high standards of service and hospitality.
• Train new employees.
• Perform additional duties as required.

Qualifications

• Some front desk or guest relations experience preferred.
• High school diploma or G.E.D.
• Full-time availability, including days, nights, weekends, and holidays.
• Ability to handle cash transactions.
• Excellent public contact, organizational, and communication skills.
• Ability to handle guest complaints, work under pressure, stand for long periods, and react quickly in a professional manner.

Physical Requirements

• Performing heavy cleaning, dusting, and transporting objects up to 60 pounds.
• Extensive walking in all weather conditions.
• Lifting, standing, and bending for up to 8+ hours daily.

About Us

Founded in 1926, the Colonial Williamsburg Foundation is a private, non-profit educational, historic, and cultural institution. We preserve and restore Williamsburg, Virginia’s colonial capital, and engage millions of visitors and digital users annually, offering immersive historical experiences and world-class museums and accommodations.