Front Desk Attendant (Concierge)

Troon International; Bradenton (FL); On-site; USD 21,593 - 30,754; Full time

Job summary

Troon International is seeking a Front Desk Attendant for The Lake Club in Bradenton, FL. As a key member of the team, you will ensure a welcoming experience for guests while assisting with check-in and check-out processes. The ideal candidate will have a high school diploma and excellent customer service skills.

The role requires regular attendance and handling of cash and guest inquiries. Join Troon, the leader in golf and community management, to grow your career in the hospitality industry.

Qualifications

• High school diploma or general education degree (GED); or one to three months related experience and/or training.
• Ability to communicate with English speaking customers or co-workers.

Responsibilities

• Assist guests with check-in and check-out.
• Provide information to guests and promote activities.
• Answer questions and provide directions.

Skills

Ability to read and speak English

Knowledge of lodging system application

Education

High school diploma or GED

Job description

The Lake Club, located at 15804 Clearlake Ave, Bradenton, FL 34202, USA, is pleased to announce an excellent career opportunity for a Front Desk Attendant (Concierge)! The position is a key role in providing a warm and welcoming experience for guests in a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

Pay

$19.00 per hour

General Purpose

Assist guests with check‑in and check‑out and serve as an information source for guests.

• Accurately posts all charges to guest’s bills.
• Checks all guests in and out of the resort based on established procedures.
• Promotes activities and special events the facilities.
• Provides accurate and complete information about the resort and the surrounding area.
• Answers guest questions and provides directions.
• Accountable for all cash, checks and credit card receipts.
• Accountable for all printed folios and required supporting paperwork.
• Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
• Assists with faxing, copying and message taking duties.
• Promptly answers the phone and direct calls to the appropriate location.
• Regular and reliable attendance.
• Performs other duties as required.

Education / Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands

Frequently stands, walks, talks and hears. Regularly uses hands, reaches with arms and hands.

Occasionally sits, stoops, kneels, crouches or crawls.

Regularly lifts up to 10 pounds and occasionally lifts up to 25 pounds.

• Noise level is moderate.

Certificates / Licenses

None Required

Job Knowledge, Skill, and Ability Preferences

• Ability to read and speak English may be required in order to perform the duties of the job (e.g., the associates may be required to communicate with English speaking customers or co‑workers, the manuals for the equipment the associates may use are in English).
• Knowledge of lodging system application.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.

Equal Opportunity Employer.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.