Front Desk Associates, Darien

Equinox; Darien (CT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Complimentary Club membership

Commission opportunities

Employee discounts

Job summary

Equinox Darien is seeking a friendly, professional Front Desk/Member Services Associate to deliver exceptional service to members, prospective members, and guests.

Responsibilities include greeting guests, scanning IDs, answering phones, updating member accounts, and keeping the lobby orderly. The role requires reliability, energetic attitude, and a passion for health and fitness; opening shifts may be required, with exclusive club perks and benefits.

Qualifications

• Reliable, professional, computer literate, energetic, and friendly.

Responsibilities

• Provide the highest level of customer service to members, prospective members, and guests.
• Professionally greet members and guests.
• Scan membership IDs.
• Answer phones.
• Update members' accounts.
• Maintain an orderly lobby area.
• Able to work opening shifts.

Skills

Customer service orientation

Communication skills

Friendly demeanor

Computer literate

Job description

Company Description

Equinox Group is a high growth collective of the world’s most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

Ourstory

Company Description

Equinox Group is a high growth collective of the world’s most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

Ourcode

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes adisruptive approachto unleash it. Wedream bigand don’t settle for the status quo. Wesweat the details. We never accept less than110%tohelp each otherdeliver the Equinox experience and enableourmembers to get great results. We are obsessed with what’s new, what’s now,what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We valuehumilityand ateam approachat every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

Job responsibilities include but are not limited to the following:

• Provide the highest level of customer service to members, prospective members, and guests
• Professionally greet members and guests
• Scan membership ID's
• Answer phones
• Update members' accounts
• Maintain an orderly lobby area
• Able to work opening shifts

Qualifications

• Reliable, professional, computer literate, energetic, and friendly;
• Interested in health, fitness, and/or sports.

Additional Information

ADDITIONAL INFORMATION

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer.

All your information will be kept confidential according to EEO guidelines.

Must have a legal right to work in the United States.

For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/