Front Desk Associate - Welcoming & Dispatch Pro

653 Eagle's Trace, Inc.; Houston (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, dental and vision packages

PTO plans

401k with company match

Onsite medical centers

Dining discount

Growth opportunities

Education assistance & courses

Job summary

Eagle’s Trace by Erickson Senior Living in West Houston, TX is hiring a Front Desk Associate to be the first contact for residents, families and visitors, setting a warm, professional tone.

Responsibilities include greeting and directing guests, handling inquiries, taking emergency calls, monitoring access and maintaining resident census and packages. We offer competitive benefits and ongoing education opportunities.

Qualifications

• Receptionist experience required.
• Excellent verbal skills.
• Ability to multi-task.

Responsibilities

• Greet and direct residents, visitors, and staff, handling questions and concerns efficiently.
• Receive emergency calls from residents and staff and dispatch appropriate personnel.
• Page on-call physicians as needed in an accurate and calm manner.
• Monitor all emergency pull cords for Independent Living residents.
• Track status of residents involved in a situation (hospitalization, etc.).
• Manage resident lists alphabetically and by apartment.
• Assist with maintaining census information and mail/packages logistics.
• Sort and distribute inter-office mail.

Skills

Receptionist experience

Excellent verbal skills

Ability to multi-task

Job description

Eagle’s Trace by Erickson Senior Living in West Houston, TX is hiring a Front Desk Associate to be the first contact for residents, families and visitors, setting a warm, professional tone.

Responsibilities include greeting and directing guests, handling inquiries, taking emergency calls, monitoring access and maintaining resident census and packages. We offer competitive benefits and ongoing education opportunities.