Front Desk Associate — Part-Time with Growth Perks

Miracle-Ear; Town of Somers (NY); Sur place; USD 19 000 - 28 000; Temps partiel

Avantages offerts par ce poste

Ongoing professional training

Career growth opportunities

Retirement options

Paid time off

Paid holidays

Résumé du poste

Join Miracle-Ear as a Front Office Associate and be the first point of contact for customers in person and over the phone. You will deliver outstanding customer service and assist with appointment scheduling, customer inquiries, and office records management.

This part-time role requires administrative experience and a passion for helping others. The estimated hours are between 22-28 hours per week with a pay of $17 per hour plus bonus opportunities.

Qualifications

• Experience in office administration, customer service, or as a front desk receptionist.
• Strong organizational and technical skills for administrative tasks.
• Positive demeanor and adaptability in customer interactions.

Responsabilités

• Manage the customer journey as the first point of contact.
• Schedule and confirm new appointments through calls.
• Provide resolutions to customer concerns.
• Maintain the customer database and office records.
• Support hearing aid maintenance and promotions.

Connaissances

Customer service

Office administration

Appointment scheduling

Computer literacy

Phone etiquette

Sales-minded

Description du poste

Join Miracle-Ear as a Front Office Associate and be the first point of contact for customers in person and over the phone. You will deliver outstanding customer service and assist with appointment scheduling, customer inquiries, and office records management.

This part-time role requires administrative experience and a passion for helping others. The estimated hours are between 22-28 hours per week with a pay of $17 per hour plus bonus opportunities.