Front Desk Associate Open avaliability

Genesis Health Clubs; Saint Joseph (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

Genesis Health Clubs is seeking a Front Desk representative responsible for guest check-ins and member retention. The ideal candidate will provide excellent customer service, maintain a clean working environment, and be available evenings and weekends. Candidates must possess a current CPR certification or be willing to obtain it shortly after hiring. If you enjoy interacting with people and thrive in a fast-paced environment, apply today!

Benefits

Employee discounts

Opportunity for advancement

Training & development

Qualifications

• Must hold current CPR certification or obtain within 60 days of start date.
• Experience in cash handling and customer service required.
• Available to work weekends, evenings, and holidays.

Responsibilities

• Responsible for the day-to-day operations of the Front Desk including guest check-ins.
• Maintains quality customer service and a clean front desk area.
• Executes procedures as outlined by front desk manual.

Skills

Customer service abilities

Cash handling and credit card experience

Ability to work well with others

Education

Current CPR certification

Job description

Benefits:

Employee discounts

Opportunity for advancement

Training & development

This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.

Duties and Responsibilities:

Executes procedures as outlined by front desk manual

Answer phones, take messages and transfer calls

Knowledgeable of Clubs amenities and surroundings

Communicates kindly and sincerely using members name

Attends all staff and club meetings and events

Establish and maintain professional relationships with members and staff

Ensures front desk is clean, maintained and organized at all times

Ability to respond quickly and appropriately to emergency situations

Expectations:

Present a professional demeanor at all times when representing the Genesis Health Clubs

Provide input in developing strategies to support club goals and objectives

Ability to respond to common inquiries or complaints from members

Job Requirements:

Available to work weekends and evenings and holidays

Must hold current CPR certification or obtain within 60 days of start date

Ability to work well with others

Experience in cash handling and credit cards

Customer service abilities

Physical Requirements:

Ability to stand for long periods of time

Ability to lift up to 35 pounds

Ability to communicate with guests and other associates, including reading, writing and speaking

Stop in today and fill out an application!