Front Desk Associate - Open avaliability

Genesis Health Clubs; Saint Joseph (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the fitness industry is seeking a Front Desk Associate to manage day-to-day operations at their club. This role involves processing guest check-ins, maintaining customer service standards, and ensuring a welcoming environment. Ideal candidates will have strong communication skills and be available for flexible shifts, including weekends and holidays.

Benefits

Employee discounts

Opportunity for advancement

Training & development

Qualifications

• Available to work weekends, evenings, and holidays.
• Experience in cash handling and credit card transactions.
• Ability to work well with others.

Responsibilities

• Process guest check-ins and maintain quality customer service.
• Execute procedures as outlined by the front desk manual.
• Respond quickly to emergency situations.

Skills

Customer service skills

Cash handling

Effective communication

Education

CPR certification

Job description

Join to apply for the Front Desk Associate - Open availability role at Genesis Health Clubs.

Benefits:

• Employee discounts
• Opportunity for advancement
• Training & development

This position is responsible for the day-to-day operations of the Front Desk, including processing guest check-ins, member retention, and maintaining quality customer service.

Duties and Responsibilities:

• Execute procedures as outlined by the front desk manual.
• Answer phones, take messages, and transfer calls.
• Be knowledgeable of club amenities and surroundings.
• Communicate kindly and sincerely, using members' names.
• Attend all staff and club meetings and events.
• Establish and maintain professional relationships with members and staff.
• Ensure the front desk is clean, maintained, and organized at all times.
• Respond quickly and appropriately to emergency situations.

Expectations:

• Present a professional demeanor at all times when representing Genesis Health Clubs.
• Provide input in developing strategies to support club goals and objectives.
• Respond to common inquiries or complaints from members.

Job Requirements:

• Available to work weekends, evenings, and holidays.
• Must hold current CPR certification or obtain within 60 days of start date.
• Ability to work well with others.
• Experience in cash handling and credit card transactions.
• Strong customer service skills.

Physical Requirements:

• Ability to stand for long periods.
• Ability to lift up to 35 pounds.
• Effective communication with guests and staff, including reading, writing, and speaking.

Stop in today and fill out an application!