Front Desk Associate Murfreesboro Location

The Lash Lounge; Franklin (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

The Lash Lounge seeks a motivated Front Desk Associate focused on delivering exceptional customer service and driving sales in a luxurious salon environment. The position offers opportunities for career growth and requires strong communication skills, customer service experience, and a passion for sales. Join a community dedicated to enhancing guests' beauty and confidence.

Benefits

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Commissions on sales

Qualifications

• 1+ years customer service or retail sales experience.
• Management experience is a plus.
• Ability to work weekends and some evenings.

Responsibilities

• Greet visitors and provide an excellent guest experience.
• Book appointments in person or by phone.
• Increase membership sales and retail sales.

Skills

Customer Service

Retail Sales

Verbal Communication

Organizational Skills

Detail Oriented

Self-Learning

Judgment

Multitasking

Tools

MindBody Software

Job description

Benefits:

• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

OUR CULTURE:

The Lash Lounge is the premier salon for eyelash extensions with 140+ locations in the United States. We offer a complete menu of lash and brow services including extensions, lifting, tinting, threading, brow laminations and more. When our guests visit The Lash Lounge, they enter a luxurious retreat designed to rejuvenate from the inside out, so that they can face the world feeling beautiful and confident. We are a community built on love, loyalty and confidence.

WHO WE ARE HIRING:

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on customer service, membership sales, retail sales and scheduling. If you have a passion for sales and providing outstanding customer service, we would love to hear from you!

RESPONSIBILITIES:

• Greet visitors and provide an excellent guest experience
• Book appointments in person or by phone
• Increase membership sales and retail sales
• Contribute to group operations, such as inventory maintenance
• Maintain a clean and inviting, spa-like environment

REQUIRED SKILLS:

• 1+ years customer service or retail sales experience
• Management experience is a huge plus as there is room for growth
• Strong verbal communication and listening skills
• Well organized and detail oriented
• Initiates self-learning and is comfortable with educating guests on products and services offered
• Exhibits sound judgment and a strong work ethic
• Forms positive working relationships with team
• Identifies additional tasks to be completed and willingly assists others
• Ability to multitask in a fast-paced environment
• Ability to work weekends and some evenings
• Experience with MindBody Software is a plus

WHY JOIN OUR TEAM?

• Hourly pay, commensurate with experience plus commissions on sales
• Generous discounts on services and retail products
• Opportunities for career growth and advancement

Job Type: Part/Full Time