Front Desk Associate - Greenville

Pet Paradise; Greenville (SC); On-site; USD 28,000 - 35,000; Full time

Job summary

Pet Paradise is seeking a Front Desk Associate for their Greenville resort, where you will be the welcoming face for pet parents and their pets. Responsibilities include managing check-ins, providing excellent customer service, and supporting the veterinary team. The role offers opportunities for advancement and a range of perks including complimentary pet services and health benefits.

Benefits

Complimentary Pet Day Camp and Pet Boarding

On-demand pay with DailyPay

Discounted Veterinary Care and Grooming Services

Dog/Cat Adoption Assistance

Fitness Reimbursement

Paid Time Off

401(k) with Match

Health, Dental, Vision Insurance

Employee Assistance Program

Qualifications

• 1-2 years in customer service roles.
• Positive attitude and strong communication skills.
• Ability to lift up to 60 lbs and work flexible hours.

Responsibilities

• Welcoming pet parents and pets, managing check-ins/outs.
• Answering calls, emails, and voicemails promptly.
• Cashier duties and maintaining cleanliness.

Skills

Customer service

Communication

Problem-solving

Job description

Join to apply for the Front Desk Associate - Greenville role at Pet Paradise

Pet Paradise is seeking passionate individuals who love pets to be the welcoming face of our Greenville resort as a Front Desk Associate.

Opportunity for Advancement

• Unleashed Leadership Academy for management training across the Southeast
• Grooming Academy to become a Groomer
• STRIVE scholarship programs for Veterinary Assistant, Technician, or Practice Manager roles
• Canine Training Program to learn dog training

Perks and Benefits

• Complimentary Pet Day Camp and Pet Boarding
• On-demand pay with DailyPay
• Discounted Veterinary Care and Grooming Services
• Dog/Cat Adoption Assistance
• Fitness Reimbursement, Paid Time Off, 401(k) with Match, Health, Dental, Vision Insurance, Employee Assistance Program

Essential Functions

• Welcoming pet parents and pets, check-ins/outs, walking pets, managing suite placement
• Answering calls, emails, and voicemails promptly
• Cashier duties and maintaining cleanliness
• Supporting the veterinary team and managing pet-related routines

Qualifications

• 1-2 years in customer service roles
• Positive attitude, strong communication, problem-solving skills
• Ability to handle physical tasks, lift up to 60 lbs, and work flexible hours including weekends and holidays

About Working Here

We are pet lovers committed to providing excellent care and fostering career growth through our training programs. Pets and their owners build meaningful relationships with our team, making this a rewarding place to work.

About Pet Paradise

We offer resort-style pet day camp, grooming, veterinary care, and boarding in over 60 locations across 11 states, dedicated to enhancing pets' lives.

We are an equal opportunity employer, drug-free and smoke-free, committed to diversity and inclusion.