Front Desk Associate

World Elite Kids; Tallmadge (OH); On-site; USD 15,000 - 25,000; Part time

Job summary

World Elite Kids is seeking a friendly Front Desk Rockstar to welcome families in Tallmadge, Brecksville and Powell. This part-time role involves answering inquiries via phone, email, chat, or in person, signing up families, scheduling, and keeping the space organized.

No prior experience required—we provide training. You will be the first smile families meet, creating a warm, welcoming environment that reflects our fun, kid-focused brand.

Qualifications

• Entry-level role with on-the-job training.
• Excellent interpersonal skills and a positive attitude.
• Comfortable helping families and answering questions.

Responsibilities

• Greet families with a smile and provide a friendly welcome.
• Answer questions by phone, email, chat, or in person.
• Assist with sign-ups and scheduling for activities.
• Keep the reception area tidy and organized.
• Support with inventory tasks and basic computer tasks.
• Be a team player and bring positive energy daily.

Skills

Customer service

Communication skills

Problem solving

Job description

Join the World Elite Kids Family as a Front Desk Rockstar!

Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, we'd love to hear from you!

About the Role

We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that's all about providing unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude every day is key.

What You'll Do

From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly.

• Greet and assist families with a smile
• Answer customer inquiries via phone, email, chat, or in-person
• Provide support with sign-ups and scheduling
• Keep our space tidy and organized
• Help with inventory and computer tasks
• Be a team player and bring that positive energy every day

What We're Looking For

We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person!

• Part-time position; morning/evening times available
• Entry-level, $11-$18/hr (based on experience)
• Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH