Front Desk Associate

ADP, Inc.; Salt Lake City (UT); Presencial; USD 21.000 - 25.000; Jornada completa

Descripción de la vacante

ADP, Inc. in Salt Lake City is seeking a Front Desk Associate to manage daily front-office operations, greet visitors, handle high-volume calls, and support internal teams in a fast-paced environment.

Key duties include coordinating the Utah weekly exam schedule, assisting with exams, managing vendor communications, and maintaining a professional office. The role requires at least 2 years of admin experience; bilingual Spanish is a big plus; strong organization, communication, and MS Office

Formación

• Minimum 2 years of administrative, office management, front desk, or customer service experience.
• Bilingual (mainly Spanish) is a big plus but not a deal breaker.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Word, Excel, Outlook, and Teams.

Responsabilidades

• Serve as the primary point of contact for incoming calls and office visitors.
• Manage high-volume inbound and outbound phone communications professionally.
• Coordinate Utah in-house exam schedule and related documentation.
• Assist with office maintenance requests and vendor communications.
• Maintain confidentiality when handling sensitive information.

Conocimientos

Administrative experience

Bilingual (Spanish)

Strong organizational skills

Excellent verbal and written skills

Customer service

Multitasking

Microsoft Word

Excel

Outlook

Teams

Herramientas

Microsoft Word

Excel

Outlook

Teams

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Associate

Full Time Salt Lake City, UT, US

3 days ago Requisition ID: 1011

Salary Range: $21.00 To $25.00 Annually

Job Description (Internal / HR Use)

Position Summary

The Office Administrator is responsible for overseeing the day-to-day administrative and front-office operations of the Utah office while providing support to internal teams, physicians, clients, and vendors. This role serves as the primary in-office resource for operational needs, phone support, scheduling coordination, and facility management. The ideal candidate is highly organized, customer-focused, and capable of balancing multiple priorities in a fast-paced medical-legal environment.

Key Responsibilities

Front Office Operations

• Serve as the primary point of contact for incoming calls and office visitors.
• Manage high-volume inbound and outbound phone communications professionally.
• Ensure prompt handling of immediate office needs and requests.
• Maintain a professional and welcoming office environment.

Scheduling & Exam Support

• Manage and distribute the Utah Weekly In-House Exam Schedule.
• Coordinate and support Utah in-house examinations.
• Prepare and distribute exam letters and related documentation.
• Assist internal departments with scheduling-related administrative needs.

Office Administration

• Serve as the primary contact for the building manager and facility-related issues.
• Coordinate office maintenance requests and vendor communications.
• Manage office shredding services and document disposal procedures.
• Assist with office supply inventory and ordering.
• Monitor and distribute incoming mail and deliveries as needed.

Team & Operational Support

• Assist with client events and office initiatives as needed.
• Support cross-functional departments with administrative requests.
• Provide backup coverage for Colorado and Arizona office administrative functions.
• Maintain confidentiality when handling sensitive medical, legal, and business information.

Required Qualifications

• Minimum 2 years of administrative, office management, front desk, or customer service experience.
• Bilingual (mainly Spanish) is a big plus but not a deal breaker
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Ability to work independently and manage competing priorities.
• Proficiency with Microsoft Word, Excel, Outlook, and Teams.
• Experience coordinating schedules and handling high-volume communications.
• Ability to maintain professionalism and confidentiality.

What Success Looks Like

• Consistent management of front-office operations.
• Effective coordination of Utah in-house exams and schedules.li>Timely resolution of office and facility needs.
• Excellent service provided to physicians, clients, patients, and internal teams.
• Strong collaboration across departments and states.
• Dependable backup support for administrative functions company-wide.