Front Desk Associate

Integrated Medical Evaluations Inc; Salt Lake City (UT); On-site; USD 21,000 - 25,000; Full time

Job summary

Integrated Medical Evaluations Inc seeks a Front Desk Associate to oversee Utah office day-to-day administration, greet clients, manage scheduling, and coordinate with internal teams and physicians.

The role requires strong organization, confidentiality, and excellent communication. On-site full-time position in Salt Lake City, UT with supportive cross-state coverage as needed.

Qualifications

• Minimum 2 years of administrative, office management, front desk, or customer service experience.
• Bilingual Spanish is a big plus but not a deal breaker.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Ability to work independently and manage competing priorities.
• Proficiency with Microsoft Word, Excel, Outlook, and Teams.
• Experience coordinating schedules and handling high-volume communications.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Front Office Operations: Serve as the primary point of contact for incoming calls and office visitors.
• Front Office Operations: Manage high-volume inbound and outbound phone communications professionally.
• Front Office Operations: Ensure prompt handling of immediate office needs and requests.
• Front Office Operations: Maintain a professional and welcoming office environment.
• Scheduling & Exam Support: Manage and distribute the Utah Weekly In-House Exam Schedule.
• Scheduling & Exam Support: Coordinate and support Utah in-house examinations.
• Scheduling & Exam Support: Prepare and distribute exam letters and related documentation.
• Scheduling & Exam Support: Assist internal departments with scheduling-related administrative needs.
• Office Administration: Serve as the primary contact for the building manager and facility-related issues.
• Office Administration: Coordinate office maintenance requests and vendor communications.
• Office Administration: Manage office shredding services and document disposal procedures.
• Office Administration: Assist with office supply inventory and ordering.
• Office Administration: Monitor and distribute incoming mail and deliveries as needed.
• Team & Operational Support: Assist with client events and office initiatives as needed.
• Team & Operational Support: Support cross-functional departments with administrative requests.
• Team & Operational Support: Provide backup coverage for Colorado and Arizona office administrative functions.
• Team & Operational Support: Maintain confidentiality when handling sensitive medical, legal, and business information.

Skills

Bilingual Spanish

Organizational multitasking

Verbal & written communication

Customer service

Independent work

Administrative experience

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Associate

Full Time Salt Lake City, UT, US

3 days ago Requisition ID: 1011

Salary Range: $21.00 To $25.00 Annually

Job Description (Internal / HR Use)

Position Summary

The Office Administrator is responsible for overseeing the day-to-day administrative and front-office operations of the Utah office while providing support to internal teams, physicians, clients, and vendors. This role serves as the primary in-office resource for operational needs, phone support, scheduling coordination, and facility management. The ideal candidate is highly organized, customer-focused, and capable of balancing multiple priorities in a fast-paced medical-legal environment.

Key Responsibilities

Front Office Operations

• Serve as the primary point of contact for incoming calls and office visitors.
• Manage high-volume inbound and outbound phone communications professionally.
• Ensure prompt handling of immediate office needs and requests.
• Maintain a professional and welcoming office environment.

Scheduling & Exam Support

• Manage and distribute the Utah Weekly In-House Exam Schedule.
• Coordinate and support Utah in-house examinations.
• Prepare and distribute exam letters and related documentation.
• Assist internal departments with scheduling-related administrative needs.

Office Administration

• Serve as the primary contact for the building manager and facility-related issues.
• Coordinate office maintenance requests and vendor communications.
• Manage office shredding services and document disposal procedures.
• Assist with office supply inventory and ordering.
• Monitor and distribute incoming mail and deliveries as needed.

Team & Operational Support

• Assist with client events and office initiatives as needed.
• Support cross-functional departments with administrative requests.
• Provide backup coverage for Colorado and Arizona office administrative functions.
• Maintain confidentiality when handling sensitive medical, legal, and business information.

Required Qualifications

• Minimum 2 years of administrative, office management, front desk, or customer service experience.
• Bilingual (mainly Spanish) is a big plus but not a deal breaker
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Ability to work independently and manage competing priorities.
• Proficiency with Microsoft Word, Excel, Outlook, and Teams.
• Experience coordinating schedules and handling high-volume communications.
• Ability to maintain professionalism and confidentiality.

What Success Looks Like

• Consistent management of front-office operations.
• Effective coordination of Utah in-house exams and schedules.li>Timely resolution of office and facility needs.
• Excellent service provided to physicians, clients, patients, and internal teams.
• Strong collaboration across departments and states.
• Dependable backup support for administrative functions company-wide.