Front Desk Associate

Massage Envy; Rochester (MN); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Employee Discounts

Wellness Perks

Sales Bonuses

Career Growth Opportunities

Job summary

Massage Envy is seeking a Front Desk Associate to support, welcome clients, and drive memberships at our Rochester clinic. The role blends customer service with sales, managing check-ins, scheduling, and payments while promoting membership options to fit wellness goals.

You'll work in a fast-growing spa environment that values teamwork, reliability, and a friendly, professional demeanor. Flexible scheduling is offered for part-time or full-time shifts, with uncapped commission opportunities.

Qualifications

• Friendly, outgoing personality with a passion for sales and customer service
• Excellent communication and people skills
• Self-motivated and goal-oriented; thrives in a commission-based environment
• Strong attention to detail and ability to multitask
• Prior experience in a spa, fitness, or wellness setting is a plus (but not required)

Responsibilities

• Greet and check in clients with warmth and professionalism
• Clearly explain massage services, benefits, and membership options
• Drive membership sales by confidently recommending packages that fit each client’s wellness goals
• Manage client appointments, payments, and account details
• Support day-to-day clinic operations including cleanliness and organization
• Collaborate with massage therapists and team members to ensure a seamless client experience

Skills

Friendly personality

Communication skills

Self-motivated

Goal-oriented

Attention to detail

Multitasking

Sales experience

Job description

Front Desk Associate – Membership Sales

Job Type: Part-time or Full-time (Flexible Scheduling Available)

Compensation: Hourly + Uncapped Commission on Membership Sales

Benefits: Employee Discounts Wellness Perks Sales Bonuses Career Growth Opportunities

About Us

We’re a fast-growing massage and skin care company dedicated to helping people feel their best through therapeutic massage, skin and personalized wellness. We believe in making self‑care simple, affordable, and accessible—and our Front Desk team plays a key role in making that happen.

Key Responsibilities:

• Greet and check in clients with warmth and professionalism
• Clearly explain massage services, benefits, and membership options
• Drive membership sales by confidently recommending packages that fit each client’s wellness goals
• Manage client appointments, payments, and account details
• Support day-to-day clinic operations including cleanliness and organization
• Collaborate with massage therapists and team members to ensure a seamless client experience

What We’re Looking For:

• Friendly, outgoing personality with a passion for sales and customer service
• Excellent communication and people skills
• Self‑motivated and goal‑oriented; thrives in a commission‑based environment
• Strong attention to detail and ability to multitask
• Prior experience in a spa, fitness, or wellness setting is a plus (but not required)

What You’ll Get:

• Base hourly pay + uncapped commissions and bonuses
• Discounts on massage services and wellness products
• Supportive, team‑oriented culture
• Opportunity for growth into leadership or sales training roles
• A meaningful job helping people feel better every day

Join a company where wellness meets purpose—and where your talent for connection and sales can truly shine.