Front Desk Associate

Town Place Fitness; Pittsburgh (Allegheny County); On-site; USD 145,080 - 200,880; Part time

Benefits offered by this job

Competitive compensation

Free fitness club membership

Paid time off including sick and personal time

Job summary

Town Place Fitness is looking for passionate, customer-focused, part-time Member Service staff. The role involves greeting members, answering questions, and handling essential administrative tasks to ensure a great customer experience at our front desk.

Qualified candidates should have a passion for fitness and excellent communication skills. Shifts available on weekdays and weekends, along with competitive compensation and a free fitness membership.

Qualifications

• Passionate about life, fitness, and making a difference in others' lives.
• Committed to providing a top-notch customer experience with professionalism.
• Proactive, organized, and resourceful team player willing to work flexible hours.

Responsibilities

• Greet members and guests, creating a welcoming customer experience.
• Assist with questions and handle administrative responsibilities.

Skills

Customer Service

Communication

Multi-tasking

Computer skills (Word, Excel)

Education

High school diploma

Job description

Town Place Fitness is actively recruiting passionate, customer‑focused, part‑time Member Service staff to join our team.

Job Description

We’re looking for individuals who love people, have a zeal for customer service, can multi‑task, and want to work in a place where they can make a real difference and be part of an awesome team. You’ll be stationed at our front desk, helping create a great customer experience by greeting members and guests with a smile, providing assistance, answering questions on the phone, and handling a variety of administrative responsibilities essential to running an efficient business.

We’re looking to fill the shifts listed below. Please let us know your availability when applying.

• MON‑FRI: 4:30 am‑9:00 am, 9:00 am‑1:30 pm, 1:30 pm‑6:00 pm, 6:00 pm‑11:00 pm
• SAT & SUN: 6:30 am‑12:00 pm, 12:00 pm‑4:00 pm, 4:00 pm‑8:00 pm

Why Work for Town Place Fitness?

• Locally owned and operated, enabling flexibility and innovation.
• Club renovation underway—expected to complete in December, featuring brand‑new, state‑of‑the‑art equipment and studios for mind/body, indoor cycling, group fitness, and HIIT classes.
• Committed to creating the ultimate member experience.
• Team comprised of energetic, collaborative individuals who thrive on goal‑setting and having fun along the way.

Qualifications

• Passion: Passionate about life, fitness, health, and making a difference in others’ lives.
• Customer Service: Committed to providing a top‑notch experience and handling issues with patience, tact, and professionalism.
• Self‑Starter: Proactive, strong work ethic, constantly seeking improvement.
• Team Player: Positive, flexible, respectful, supportive of coworkers, and thrives on teamwork.
• Traits: Excels at multi‑tasking, organized, and resourceful.
• Skills: Excellent communication, computer‑savvy, and proficient in Word and Excel.
• Schedule: Willing to work evenings, weekends, and holidays.
• Education: High school diploma required.

Additional Information

• Competitive compensation.
• Free fitness club membership.
• Paid time off including sick and personal time.

Town Place Fitness is an Equal Opportunity Employer committed to a diverse workforce.