Front Desk Associate Manhattan Beach, CA

Stretch Lyfe; Manhattan Beach (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness facility in Manhattan Beach is seeking a Front Desk Associate to enhance customer engagement and drive sales of memberships. The ideal candidate will possess strong sales and communication skills, contributing to the studio's growth by booking appointments and supporting member retention efforts. Join a passionate team dedicated to wellness and fitness!

Benefits

Competitive compensation based on experience

Commission paid on sales

Opportunity for bonus based on performance

Qualifications

• Fitness knowledge is preferred but not required.
• Fluent in English with excellent communication skills.

Responsibilities

• Assist with sales process and book intro classes.
• Manage front desk and greet clients.
• Conduct facility tours and present services.

Skills

Sales skills

Communication skills

Customer service skills

Goal-oriented

Computer skills

Tools

Mindbody software

Job description

Stretch Lyfe is an Assisted Stretching facility located in Manhattan Beach, CA. We are currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a passion for helping others.

The purpose of the Front Desk Associate is to answer phone calls, book appointments, and sell memberships. The goal for this position is bringing new clients to the studio and booking them into Intro Sessions. The Associate also assists with retaining current members. Fitness knowledge or background is preferred but not required.

Requirements

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
• Ability to learn and use the Mindbody software system
• Ability to stand or sit for up to 5 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Daily and/or occasional travel may be required

Responsibilities

• Assist the General Manager with the sales process of lead generation, follow up, and close
• Book and confirm intro classes
• Manage the front desk to greet and check-in clients and prospects when they enter the studio
• Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Ensure studio is clean and tidy
• Other duties as assigned
• Competitive compensation based on experience
• Commission paid on sales
• Opportunity for bonus based on performance

Schedule

Monday to Friday and weekend availability.

Apply

Send us an email with your resume to [e-mail].