Front Desk Associate

US Fitness Holdings; United States; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Complimentary club membership + guest

Discounts on training, spa services, 1

Employee referral bonus

In-house Certification + Continuing Ed

Full-time benefits: medical, dental, 4

401(k) and paid time off

Job summary

US Fitness Holdings is seeking a Front Desk Associate to welcome members, answer questions, and create a motivating, friendly environment from the moment they enter the club. You’ll manage check-ins, calls, and transactions while keeping the lobby tidy and functional.

The role emphasizes strong communication, reliability, and basic computer skills, with opportunities for growth into Personal Training or Membership Management as the club expands.

Qualifications

• Greet and check in members, guests and visitors with a friendly, professional tone.
• Handle calls, questions and transactions with a smile and accuracy.
• Maintain a clean, organized front desk and lobby area.
• Support club programs and member engagement initiatives.

Responsibilities

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

Skills

Communication skills

Customer service

Cash handling

Education

CPR/AED certification

Tools

Point-of-sale systems

Job description

We’re looking for outgoing, energetic team planers to welcome members, answer questions, and deliver the ultimate fitness experience. As a Front Desk Associate, you’ll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in.

What You’ll Do:

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

What We're Looking For:

• Friendly, enthusiastic attitude and strong communication skills.
• Organized, punctual, and able to multitask in a fast-paced setting.
• Interest in building a career in fitness—future opportunities as a Personal Trainer, Membership Manager, and more.
• Basic computer and cash-handling skills.
• CPR/AED certification (or willingness to obtain within 30 days).

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only : Medical, dental, vision, life insurance, 401(k), and paid time off

US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities