Front Desk Associate

US Fitness; Newport News (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Free club membership

Guest privileges

Training discounts

Referral bonus

In-house certification

Full-time benefits (Medical, Dental, V

Job summary

US Fitness in Newport News, VA, seeks an energetic Front Desk Associate to welcome members and set a motivating tone as soon as guests enter. You will greet and check in members, handle calls and transactions with a smile, and help keep the lobby inviting and organized.

Join the team to support club programs and drive member engagement. CPR/AED certification is required or obtained within 30 days; experience in a fast-paced gym setting is a plus.

Qualifications

• Friendly, enthusiastic attitude and strong communication skills.
• Organized, punctual, and able to multitask in a fast-paced setting.
• Interest in building a career in fitness with future opportunities as a Personal Trainer or Membership Manager.
• Basic computer and cash-handling skills.
• CPR/AED certification (or willingness to obtain within 30 days).

Responsibilities

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

Skills

Friendly attitude

Strong communication

Organized

Multitasking

Cash handling

Basic computer skills

CPR/AED certification

Tools

Cash handling

Job description

We're looking for outgoing, energetic team planers to welcome members, answer questions, and deliver the ultimate fitness experience. As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in.

What You'll Do:

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

What We're Looking For:

• Friendly, enthusiastic attitude and strong communication skills.
• Organized, punctual, and able to multitask in a fast-paced setting.
• Interest in building a career in fitness-future opportunities as a Personal Trainer, Membership Manager, and more.
• Basic computer and cash-handling skills.
• CPR/AED certification (or willingness to obtain within 30 days).

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities