Front Desk Associate

Retro Fitness; Garland (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Retro Fitness is seeking a Front Desk Associate who will create a welcoming environment for members and guests. Responsibilities include managing check-ins, selling memberships, and ensuring excellent customer service. This position offers a flexible schedule, opportunities for advancement, and health benefits for qualifying employees.

Benefits

401(k)

Health insurance

Free membership

Paid time off

Training & development

Qualifications

• Customer service or front desk experience preferred.
• Comfortable with upselling and assisting members.
• Available to work early mornings, evenings, and weekends.

Responsibilities

• Welcome and check in all members and guests.
• Sell memberships, smoothies, supplements, and personal training.
• Resolve billing issues and track front desk activity.

Skills

Customer service

Organizational skills

Positive attitude

Energetic

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

The Front Desk Associate is the first face people see when they enter the club. You will help create a great first impression handle member requests and promote services that help people reach their fitness goals.

What You Will Do

• Welcome and check in all members and guests
• Sell memberships smoothies supplements and personal training
• Answer questions resolve billing issues and track front desk activity
• Keep the front desk area clean stocked and on-brand
• Support day-to-day operations and team communication
• Create a fun professional and helpful experience for everyone

What We Are Looking For

• Customer service or front desk experience preferred
• Comfortable with upselling and helping members
• Organized energetic and positive attitude
• Available to work early mornings evenings and weekends

Why You Will Love It

• Flexible schedule and opportunity for advancement
• Free membership and uniforms
• 401k eligibility
• Health benefits available for qualifying employees
• Fun team environment with room to grow

Compensation

• Hourly
• Exact pay range determined by location and experience

Ready to lead from the front Apply now and take the next step in your leadership journey with Retro Fitness