Front Desk Associate

Atrium Hospitality; Richardson (TX); On-site; Full time

Job summary

Join a dynamic hospitality team as a Front Desk Associate, where your role is crucial in providing a welcoming atmosphere for guests. This full-time position involves ensuring guest satisfaction through excellent customer service, effective communication, and multitasking in a fast-paced environment. Ideal candidates are flexible with their schedules and have a passion for helping others.

Benefits

401(k) plan with company match

Comprehensive Health Coverage

Paid Time Off & Vacation

DailyPay and wellness programs

Tuition reimbursement

Qualifications

• Must have excellent verbal and written communication skills.
• Ability to stand for the duration of the shift.
• Flexibility to work various shifts including weekends and holidays.

Responsibilities

• Provide outstanding customer service to all guests.
• Be the friendly face that welcomes guests and ensures their stay is exceptional.
• Manage front desk operations and utilize Property Management System.

Skills

Customer Service

Communication

Interpersonal Skills

Computer Skills

Education

High school diploma or equivalent

Job description

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Join to apply for the Front Desk Associate role at Atrium Hospitality

Hotel

Richardson Renaissance

900 East Lookout Drive

Richardson, TX 75082

Front Desk Associate

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.
  
  

__________________________________________________

Are you ready to make a difference and create memorable experiences for guests? As a Front Desk Associate, you will be the heartbeat of our hotel, where outstanding customer service is not just a goal but a tradition. Join our award-winning team and be the friendly face that welcomes guests with a smile, ensuring their stay is exceptional from start to finish. If you have a passion for helping others and the ability to thrive in a fast-paced environment, this is the perfect opportunity for you!

Starting Wage: $16.00

Full time

What do we need from you to be successful in this role?

• High school diploma or equivalent
• Customer service is our top priority, consistently being awarded JD Powers Customer service awards. Being on our team means you have a strong desire to make an impact on other people
• This role interacts with guests and team members all day, they must have excellent verbal and written communication skills and be able to communicate with an outgoing and engaging personality.
• The hotel operates off a Property Management System and the front desk agents work in that system all day long, someone with the ability to pick up computer skills easily is necessary
• The front desk role is at the center of attention to all hotel guests and requires someone to be able to stand for the duration of the shift
• Hotels operate 24 hours a day, 7 days a week. Our teams must be flexible with respect to working days, early mornings, evenings, weekends, and holidays.
  
  

_____________________________________________

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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