Front Desk Associate

Massage Envy; Florida; Presencial; USD 16.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Employee referral bonus

Employee Assistance Program

Flexible schedule

Product/service training

Free massage or skincare service each月

20% off products

Discounted employee pricing

Descripción de la vacante

Massage Envy Pembroke Pines is seeking a helpful team member to provide outstanding customer service and assist guests with the selection of services and memberships. You will educate clients on Total Body Care options, promote the Wellness Program, and book future visits.

Role emphasizes a friendly, sales‑oriented approach, accurate math and computer skills, and the ability to multitask in a fast-paced spa environment. A flexible schedule supports work‑life balance and professional growth.

Formación

• High school diploma or equivalent is required.
• Previous retail or sales experience is preferred.
• Strong math and computer skills are needed.
• Excellent people skills and ability to build guest relationships.

Responsabilidades

• Provide outstanding customer service and make clients feel valued.
• Educate clients on services and wellness programs, and book future services.
• Answer phone calls, respond to emails, and schedule appointments to support clinic flow.
• Help grow and retain a client base through in-person and outreach efforts.

Conocimientos

Retail experience

Math skills

Computer skills

People skills

multitask

Educación

High school diploma or equivalent

Descripción del empleo

Where Better Careers Begin!
Massage Envy Pembroke Pines, 14912 Pines Blvd Pembroke Pines FL 33027

Do you have a passion for helping others? At the Massage Envy Pembroke Pines franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $14/ hour plus bonuses and commissions
• Paid time off for full time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month base of sales performance
• 20% off all products
• Discounted Employee pricing when receiving services.

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.