Front Desk Associate

Bold; Dyer (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Bold is seeking a Front Desk Associate in California. The role involves serving guests courteously, addressing customer requests, and ensuring a positive experience. The ideal candidate must possess a high school diploma, excellent communication skills, and the ability to work on a flexible schedule. This position is critical as it shapes the first impression guests have of the company.

Join Bold’s team to contribute to a welcoming environment and make every guest's experience memorable!

Qualifications

• Excellent verbal and written communication skills.
• Availability to work a variable work schedule.

Responsibilities

• Ensure customer issues are addressed appropriately.
• Greet and serve all guests courteously and professionally.
• Respond to guest inquiries and resolve issues in a timely manner.

Skills

Communication skills

Team-oriented

Customer service

Basic computer skills

Education

High school diploma or equivalent

Job description

Job Description

Bold is looking to hire a Front Desk Associate to join our team. The Front Desk employee is the face of Bold; they are the person a guest sees when they first walk into the facility. This person must be team-oriented with great communication skills. The Front Desk employee wears many hats while also ensuring positive customer experience.

Responsibilities

• Checked to ensure that appropriate changes have been made to address the customer's issues.
• Promptly ensure that customer requests are addressed professionally and thoroughly by telephone, e‑mail and face‑to‑face meetings.
• Responsible for greeting and serving all guests courteously and professionally.
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.
• Provide friendly and courteous telephone manners to guests and co‑workers.
• Report all equipment issues and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately.
• Attend all scheduled team meetings and brings suggestions for improvement.

Qualifications

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Basic computer skills
• Availability to work a variable work schedule

Additional Information

All your information will be kept confidential according to EEO guidelines.