Front Desk Associate

D1 TRAINING; DeLand (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Front Desk Associate to create a welcoming environment for members. This role is vital as it serves as the first point of contact, requiring high energy and excellent communication skills. The position involves answering customer inquiries, managing facility operations, and maintaining a clean and welcoming space. Ideal candidates will have a passion for fitness and a desire to connect with members on a personal level. Join a dynamic team dedicated to inspiring and motivating individuals to achieve their fitness goals in a supportive atmosphere.

Benefits

Continuing Education

Free Membership

Flexible Management

Qualifications

• Must be a reliable individual who shows up on-time each day.
• Ability to connect with members and hold authentic conversations.

Responsibilities

• Complete opening and closing checklists for the facility.
• Answer customer support questions and manage phone calls.
• Ensure bathrooms and supplies are stocked and ready for use.

Skills

High Energy

Outgoing Personality

Customer Service

Multi-tasking

Communication

Tools

MINDBODY

Job description

Join to apply for the Front Desk Associate role at D1 TRAINING

3 weeks ago Be among the first 25 applicants

Join to apply for the Front Desk Associate role at D1 TRAINING

Get AI-powered advice on this job and more exclusive features.

• Continuing education through company-sanctioned events.
• Free membership in a state-of-the-art facility.
• Flexible Management
  
  

Benefits/Perks

• Continuing education through company-sanctioned events.
• Free membership in a state-of-the-art facility.
• Flexible Management
  
  

Company Overview

• Motivate and inspire all to be their best and achieve their goals through training with world-class coaches.
• The culture of D1 separates us as we are all driven to help those around us.
• D1 is passionate about impacting and changing lives.
  
  

Job Summary

The front desk position is very important as it is the first and last employee to engage with our customers & members every time they visit. This role is designed to provide a welcoming introduction to each person who walks into the D1 facility. As a front-desk associate you will answer customer service related questions, keep track of who is coming in and out of the facility, and assist with the operations of the business.

For this role you must be a reliable individual who shows up on-time each day you are expected to be at work. You must be willing to support other members of the team and must have a great work ethic. You must be a high energy individual who does not have emotional ups and down. You must be able to tune out whatever is happening outside of work so that your energy at work remains consistent. You must be willing to greet people by name every day and must show your excitement to see our members. We want each person who walks into the D1 facility to not see us as a “gym” but instead as a fun family full of people who are excited to be there. You must have the ability to connect with members and hold authentic conversations while keeping it professional. You must be clear and concise in your conversations with the ability to tell someone that you can no longer talk because you have other work to complete. You must have the ability to multi-task and also manage your schedule to accomplish all of your daily objectives. You will interact with a high volume of people each day and each of them needs to receive the same level of service. This role is vital to the success of our company and is a stepping stone into other positions within our organization.

Members should walk into the facility excited to see you and have you greet them by name. Bathrooms should always be ready for use, ancillary items should be ready to be sold, and cleaning supplies should be ready for use. As a front-desk associate you should be willing to support other members of the team on miscellaneous tasks but 85%+ of your time should be spent at or near the front-desk.

Responsibilities

• Complete Opening Checklist when opening the facility
• Complete Closing Checklist when closing the facility
• Answer all customer support questions for current and new members Answer phone calls and take messages for Recruiters and Management Check
• Clients into workouts and ensure attendance is 100% correct Ensure bathrooms are stocked with all necessary supplies
• Ensure facility cleaning supplies are stocked and ready for use
• Keep fridge and shelves fully stocked of food and drink
• Keep gear displays stocked and neat
• Keep track of all cleaning and retail inventory
• Process all ancillary purchases in MINDBODY
• Complete daily social media tasks
  
  

Qualifications

• Must be a high-energy individual
• Must have an outgoing personality that wants to be social
• Must have 3 credible references
  
  

Compensation: $13.00 per hour

D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world’s best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Health, Wellness & Fitness

Referrals increase your chances of interviewing at D1 TRAINING by 2x

Get notified about new Front Desk Associate jobs in DeLand, FL.

General Interest Application - City of Deltona

Chiropractic Assistant/ Front Desk Coordinator

Senior Administrative Assistant - Public Works

Front Desk Agent - Daytona Fairfield Inn

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.